Christal Gordon
Toronto,Canada
Summary
Managed daily HR operations while cultivating high-performing workplace cultures across diverse industries, ensuring alignment with organizational goals.
Overview
7
7
years of professional experience
Work History
HR Business Partner / HR Generalist
AllianceOne Inc.
11.2023 - 09.2025
- Partnered with executives and managers to align HR strategy with organizational goals for a workforce of 500+ employees in Ontario.
- Provided support with corrective actions and other HR task for US when needed
- Advised on employee relations, performance management, DEI, and compliance with Canadian employment legislation.
- Facilitated leadership and employee training on conflict resolution, mental health, and policy compliance.
- Led full-cycle recruitment and onboarding processes, improving candidate experience and time-to-fill metrics.
- Developed OHSA- and AODA-compliant policies and accommodation programs supporting inclusivity and engagement.
- Produced HR analytics and reports to guide data-driven workforce planning and business decisions.
- Maintained up-to-date knowledge of current HR trends and industry best practices.
- Coached leaders on how to effectively manage their teams while promoting an inclusive work environment.
- Coached managers regarding effective performance management and talent improvement processes.
HR Manager (Contract)
Blue Oak Building Corp.
01.2023 - 11.2023
- Built HR department infrastructure from the ground up, implementing consistent systems and procedures.
- Designed and delivered new employee orientation and leadership training programs to strengthen workforce readiness.
- Established and led health & safety initiatives that decreased workplace incidents by 20%.
- Collaborated with management to enhance engagement and retention through recognition and feedback systems.
- Developed recruitment strategies for sourcing qualified job candidates through online postings, social media campaigns, job fairs, universities and other relevant sources.
- Organized training sessions for new staff members on topics such as workplace safety procedures and company policies.
- Managed onboarding processes for new hires including paperwork completion and orientation activities.
- Facilitated team building exercises among employees to foster a positive work environment.
- Analyzed causes of turnover and suggested approaches to drive improvements in employee retention.
- Advised managers on individual and development goal setting processes.
- Performed confidential investigations into employee complaints regarding harassment or discrimination in the workplace.
- Analyzed organizational data to identify trends in hiring practices and recommend changes to improve efficiency of the recruitment process.
- Conducted initial interviews with potential employees to assess qualifications for open positions.
- Evaluated existing human resource policies and procedures to ensure compliance with labor laws and regulations.
- Created tracking systems for personnel records such as compensation histories, benefits enrollments, performance reviews and terminations.
- Provided escalated counseling and support to management and employees.
- Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.
- Participated in weekly staff meetings and met with management to review progress and status of various issues.
HR Coordinator (Contract)
Manulife (Recruit Action)
06.2022 - 12.2022
- Supported HR operations during organizational restructuring and COVID-19 workforce transitions.
- Coordinated employee accommodations, leaves, and redeployments, ensuring compliance with HR policies.
- Assisted in virtual onboarding sessions and training to support new hires in remote settings.
- Monitored HR metrics and prepared reports for leadership to inform policy and process updates.
Benefits Administrator (Contract)
LifeWorks (formerly Morneau Shepell)
05.2021 - 08.2022
- Provided support to U.S. and Canadian employees regarding benefit programs.
- Assisted employees in understanding benefit plan options.
- Responded to employee inquiries with accurate benefit policy information.
- Processed enrollments, changes, and terminations while maintaining HRIS accuracy.
- Collaborated with HR, payroll, and vendors to resolve benefit-related issues.
- Developed and updated benefit guides and communications.
- Supported open enrollment including system testing and education sessions.
- Ensured confidentiality and accuracy of sensitive benefit information.
Recruiter
GAO Tek Inc.
01.2019 - 09.2019
- Supported recruitment, onboarding, and engagement activities while maintaining HRIS and documentation.
- Filled key vacancies with qualified candidates.
- Created successful recruiting process to meet organizational needs.
Education
Certification - Discrimination and Accommodation Management
Northern College
06.2025
Diploma - Law Clerk
Canadore College
Ontario06.2022
HR Management in Honours - undefined
Seneca College
06.2019
B.A. - Political Science & Labour Studies
McMaster University
06.2018
Skills
- Internal communications
- HR policies development
- Talent management
- Coaching leadership
- Flexible work arrangements
Languages
English
Native or Bilingual
Timeline
HR Business Partner / HR Generalist
AllianceOne Inc.
11.2023 - 09.2025
HR Manager (Contract)
Blue Oak Building Corp.
01.2023 - 11.2023
HR Coordinator (Contract)
Manulife (Recruit Action)
06.2022 - 12.2022
Benefits Administrator (Contract)
LifeWorks (formerly Morneau Shepell)
05.2021 - 08.2022
Recruiter
GAO Tek Inc.
01.2019 - 09.2019
Certification - Discrimination and Accommodation Management
Northern College
Diploma - Law Clerk
Canadore College
HR Management in Honours - undefined
Seneca College
B.A. - Political Science & Labour Studies
McMaster University