Christabel Bediako

Akwaaba Spot Bar

Mrs. Mary

09.2011 - 01.2017

Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
Checked guests' identification before serving alcoholic beverages.
Inspected dishes and utensils for cleanliness.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.