CHRISTA NYARKO OSEI

1. Provides administrative support to the Department Head by:

• Assisting with the Education Plan management, by established guidelines, by performing appropriate budget calculations to determine Teaching Assistant (TA) allocations for each term, providing updates to Sessional faculty allotments for each discipline, based on vacancies resulting from study leaves, sick leaves and secondments of faculty members. Managing and updating required information into spreadsheets for the Dean's Office. Participating in Scheduling Committee meetings, and ensuring the Education Plan is scheduled appropriately.
• Preparing Registration Reports and interpreting course changes for the Head's review.
• Managing and coordinating TA hires, allocations and assignments in accordance with established guidelines. This requires advertising the positions, meeting with coordinators in all disciplines to determine allocations of marking and laboratory demonstration hours for particular courses, as well as handling all details of TA contracts and job offers.
• Managing course scheduling by adding, requesting lab days and/or closing labs as required in accordance with established guidelines (such as Faculty workload agreements). This involves close monitoring of enrolment and waitlists of courses; and moving classes to more appropriate classrooms (due to size and facilities).
• Assisting with student registration; recording appropriate changes to student records in the Student Information Service Centre (SISC), managing waitlists and pre-requisite requirements, course conflicts and various registration requests from students.
• Preparing and distributing field school course/s requirements, advertisements, waivers and restricted registration. Accounting of field school budget for Sessional/S, TA/s, travel and supplies.
• Assisting with the recruitment of new Faculty, Sessional and Staff hires. Creation of adverts for internal and external advertising; making travel arrangements and scheduling interviews as appropriate; coordinating onboarding by setting up offices and entering appropriate IT and Facilities requests; liaising with new hires to meet their specific needs. Ensuring access to Connect and SISC.
• Adding TAs and TAs to Student Evaluation of Teaching (SEOT) for evaluation purposes.
• Preparing and distributing agendas, documentation and minutes for Department meetings, caucus meetings and various committees. Attending meetings; taking minutes.
• Coordinating and scheduling appointments with department members, University members, students and the general public.
• Responding to inquires from students, faculty members, staff, other UBC departments and the general public.
• Supporting operations of the department Student course unions.
• Receiving and assisting official visitors.

2. Provides administrative support concerning student hires by:

• Managing the administration of all student hire including Graduate Teaching Assistants (GTA), Undergraduate Teaching Assistants (UTA), Graduate Academic Assistants (GAA), Undergraduate Academic Assistants (UAA), Work Study and Work Learn students.
• Collecting, recording, uploading, filing and/or appropriately disposing of all confidential documents required for student hires (taxes, personal data, and direct deposit).
• Providing set-up information to student employees (CWL, PIN and UBC email information).
• Assigning student hires to appropriate courses in SISC and collecting and entering student hire duties into SISC.
• Coordinating onboarding by setting up office space (if required) and entering appropriate IT and Facilities requests; liaising with new hires to meet their specific needs.
• Providing ongoing assistance to TAs & As, Markers and Work Study/Work Learn appointments with issues about payroll, facilities, equipment and supplies.
• Preparing and posting Teaching Assistant positions for the Head's review, and tracking appointments, including salary.

3. Provides administrative support for Graduate Students by:

• Serving as the resource person for faculty, staff and students regarding policies and procedures surrounding admissions, programs of study, awards, research assistantships, graduation, and other related matters.
• Coordinating and publicizing graduate student research seminars.
• Coordinating graduate student office allocations, and onboarding.
• Administering Environmental Sciences (ENVI) Special Topic 551 course creation for graduate students, which includes forms, approvals, and registration.
• Maintaining graduate student information database to track applicant information, degree progression, grades, thesis, biographical, financial and award information.
• Monitoring student progress in consultation with faculty supervisors and the Graduate Program Coordinator; checking transcripts and filing for defense to ensure that all credit and special requirements have been met.
• Announcing thesis defenses and processing related tasks.
• Ensuring that all documents necessary for graduation have been received and processed, and forwarding documentation confirming degree completion to the College of Graduate Studies, in collaboration with the Graduate Program Coordinator.

4. Supports Appointment, Reappointment, Promotion and Tenure (ARPT) process by:

• Attending ARPT meetings; taking and composing minutes in an accurate and timely manner.
• Preparing approved copies of confidential dossiers for distribution to Faculty ARPT Committee members.
• Maintaining related confidential faculty ARPT files.
• Providing quality assurance of Faculty member reports (Annual Activity Report, Annual Planning Document, study leave application, and External Performance report) by checking for completeness, signatures and formatting.

5. Assists with Department financial processes by:

• Initiating and processing requisitions for payment/expenses.
• Managing and reconciling a department VISA card.
• Reconciling financial expenses for Department staff or faculty, if delegated by that individual.
• Collecting and securing hard copies of all financial transactions for entire Department for audit purposes.
• Coordinating the monthly and year-end tracking and reconciliation of Department expenditures.
• Processing and ensuring accuracy of Faculty Professional Development Funds.
• Creating Purchase Orders for UBC expenses; follow up with payment procedures.
• Collecting Student software fees/purchases, cash deposits and accounting requirements.

• Completes visa reconciliation and workday expense reports for Head & Associate Heads of the CMPS department
• Trains Faculty and staff on creating Expense and Supplier reports in Workday at the CMPS department
• Assists non-UBC employees on financial reimbursements in all departmental undertakings
• Assists all CMPS program coordinators in TA allocation processes & provides ongoing assistance to TAs with issues pertaining to facilities, equipment & supplies.
• Assigns student hires to appropriate courses in 'SISC' & completes course setups for Student Evaluations of Teaching using 'Teach Eval'
• Collects, reviews for accuracy and organizes electronic copies of Course Outlines; provides electronic copies of public enquiries
• Monitors office equipment: copier, printer, etc. Arranges regular service maintenance and repair calls for office equipment
• Assists with organizing seminars, workshops, conferences, guest speakers and other events including booking facilities, arranging catering, arranging travel, organizing materials, expenditures and registration for such events

• Working on GS Travel Grants Applications and Spreadsheet to track applications.
• Working on RPIF transfers to ORS and creating spreadsheet to track all applications.
• Clerical duties - sending emails on behalf of the Associate Dean to FoS Faculty and GS Travel Grant Applicants.
• Scheduling meetings for Associate Dean.

• Completing Outstanding visa reconciliations to meet the year-end deadline – Fiscal year.
• Faculty and staff visa reconciliation in the workday by creating expense reports /PD Claims
• Liaised with Accounts Payable to complete sent-back expense reports.
• Assisting students with reimbursement claims in Workday

• Undertaking all clerical duties for management including Data entry for all projects; Creating and emailing invoices to clients; Receiving and entry of bills and cheques in QuickBooks; Customer and Job set in QuickBooks; Management and movement of unbilled time by project managers; Weekly mileage entries and mileage summary reports in QuickBooks; Receipt organization for visa bills; Vehicle fleet management including vehicle bookings and maintenance; Office supplies ordering and organization; Creation of report templates; Report formatting and quality control.
• Liaising with the City of Kelowna for Clean-up exercises.
• Receiving general inquiry calls & organizing the company recycling program.
• Organizing all social gatherings of the company.
• Health and safety coordinator of the company.

• Cashier and Salesclerk for various branches I was posted to in the major Vancouver area.
• Customer care assistant and support for management.

• Inputting events/reminders and meetings into Calendars.
• Scheduling appointments and answering calls.
• Checking new leads or listings.
• Basic Knowledge of Paragon, Sky slope and Authentisign.
• Property search on Paragon for clients.

• First point of contact for visitors to AUMS, provided receptionist support including the management of incoming calls, acting as the point of contact for general queries, as well as being responsible for the company’s filing system (manual/electronic filing).
• Assisted with recruitment activities including screening resumes and scheduling interviews.
• Managed onboarding training and inductions and was the liaison for the Newmont Goldcorp and AUMS teams.
• Updated Employees’ database and created relevant HR reports (e.g., productive man hours for management).
• Coordinated and organized international flights and domestic travels, site access and accommodation bookings for employees drew work roster and managed travel itinerary for expatriates.
• Responsible for completing time sheets at the end of the month for timely payment of employee salaries.
• Organized and liaised with the Human Resource team for interviews, background/reference checks and pre-employment documentation of new hires.
• Managed the site’s drivers and cleaners.

• Developed Business and marketing strategies under the prevailing economic conditions to increase sales of products and win contracts.
• Identified new leads and potential new markets by growing, maintaining and leveraging networks.
• Managed existing and new client portfolios, represented on the board and cooperate meetings.
• Facilitated Presentations, speeches and prepared reports timely.
• Managed and provided mentorship to the Sales department.
• Supported on proposal and contract reviews.

• Ensured proper and accurate cash balancing transactions on a daily basis.
• Issued payment to customers on request and received deposits from clients as well as mobile bankers and also marketed products and services.
• Managed, oversaw and provided mentorship to the mobile bankers.

• Ensured smooth daily operations, and managed the branch finances and transactions.
• Oversaw branch team with customer service representatives and personal bankers and implemented training for all new employees.

• Tracked haulage for optimum production, captured and validated Mine shift reports.
• Served as a central communication point for mine production and safety including emergency events and maintained strong communication & operational coordination for mining activities.

• Provided administrative support to both area and branch offices and operational Support to the Benefit, Compliance and Customer Service departments.