Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Christa Mckay-Kosolofski

Toronto,ON

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Indigenous Peer Support

Aboriginal Initiatives, TMU
05.2024 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Sales Associate

Homesense
03.2018 - 08.2024
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Associate

Landmark Cinemas Fort McMurray
11.2016 - 08.2018
  • Upheld strict safety standards by monitoring audience behaviour and taking appropriate action when necessary.
  • Provided exceptional guest service at the box office through friendly engagement, accurate information dissemination, and quick transaction processing.
  • Contributed to a welcoming atmosphere within the lobby area by keeping it clean, organized, and visually appealing.
  • Ensured patron satisfaction by promptly addressing concerns or complaints regarding the theater experience.
  • Worked with other staff members for smooth theater operations.
  • Handled emergency situations to maintain safety of staff and customers.

Education

Bachelor of Arts - Public Administration And Governance

Toronto Metropolitan University
04.2026

High School Diploma -

Caledonia Secondary School
06.2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Active listening
  • Organization and time management
  • Problem resolution
  • Critical thinking
  • Attention to detail

Accomplishments

    Volunteered at numerous events at Toronto Metropolitan Universities Indigenous program.

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

Completed Indigenous Helper Wellness: Building Skills for Self Care

Timeline

Indigenous Peer Support

Aboriginal Initiatives, TMU
05.2024 - 04.2025

Sales Associate

Homesense
03.2018 - 08.2024

Associate

Landmark Cinemas Fort McMurray
11.2016 - 08.2018

Bachelor of Arts - Public Administration And Governance

Toronto Metropolitan University

High School Diploma -

Caledonia Secondary School
Christa Mckay-Kosolofski