Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Homesense
195 Yonge St, Toronto, ON M5B 1M4
03.2018 - Current
Built relationships with customers to encourage repeat business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Managed efficient cash register operations.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Associate
Landmark Cinemas Fort McMurray
Fort McMurray, AB
11.2016 - 08.2018
Upheld strict safety standards by monitoring audience behaviour and taking appropriate action when necessary.
Provided exceptional guest service at the box office through friendly engagement, accurate information dissemination, and quick transaction processing.
Contributed to a welcoming atmosphere within the lobby area by keeping it clean, organized, and visually appealing.
Ensured patron satisfaction by promptly addressing concerns or complaints regarding the theater experience.
Worked with other staff members for smooth theater operations.
Handled emergency situations to maintain safety of staff and customers.
Education
Public Administration And Governance
Toronto Metropolitan University
Toronto
04.2026
High School Diploma -
Caledonia Secondary School
Terrace, BC
06.2018
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Cash Handling
Relationship Building
Verbal/written communication
Listening Skills
Excellent people skills
Reliable and punctual
Accomplishments
Volunteered at numerous events at Toronto Metropolitan Universities Indigenous program.