Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Christa Mckay-Kosolofski

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Homesense
03.2018 - Current
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Associate

Landmark Cinemas Fort McMurray
11.2016 - 08.2018
  • Upheld strict safety standards by monitoring audience behaviour and taking appropriate action when necessary.
  • Provided exceptional guest service at the box office through friendly engagement, accurate information dissemination, and quick transaction processing.
  • Contributed to a welcoming atmosphere within the lobby area by keeping it clean, organized, and visually appealing.
  • Ensured patron satisfaction by promptly addressing concerns or complaints regarding the theater experience.
  • Worked with other staff members for smooth theater operations.
  • Handled emergency situations to maintain safety of staff and customers.

Education

Public Administration And Governance

Toronto Metropolitan University
Toronto
04.2026

High School Diploma -

Caledonia Secondary School
Terrace, BC
06.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Cash Handling
  • Relationship Building
  • Verbal/written communication
  • Listening Skills
  • Excellent people skills
  • Reliable and punctual

Accomplishments

    Volunteered at numerous events at Toronto Metropolitan Universities Indigenous program.

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Homesense
03.2018 - Current

Associate

Landmark Cinemas Fort McMurray
11.2016 - 08.2018

Public Administration And Governance

Toronto Metropolitan University

High School Diploma -

Caledonia Secondary School

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Christa Mckay-Kosolofski