Christa Hansen

• Organize deliveries by sorting and stocking receivables.
• Inspect incoming and outgoing shipments for accuracy and damage.
• Receive incoming shipments, verifying quantity and quality of items against purchase orders.
• Processing outbound shipments, including packing and labeling products for delivery.
• Research discrepancies between physical count of items versus inventory system reports.
• Trace missing material and shipments through vendor and customer communications.
• Manage inventory levels through accurate record keeping.
• Requisition and store shipping materials and supplies to maintain inventory of stock.
• Collaborate with sales team members to stay current on inventory levels and resolve item issues.
• 1yr SAP Software Training

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• Billing to assorted funders including AADL, WCB, NIHB and others.
• Perform data entry of medical billing information into the company's computer system.
• Confer with customers by telephone or in person to provide information about products or services and to understand needs, resolve issues and answer product questions.
• Develop positive relationships with customers through friendly interactions.
• Answer customer inquiries via phone, email, and in person.
• Organize and plan monthly meetings for the Social Committee.
• Design creative themes for special occasions

• Trained new employees on company policies and procedures.
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
• Maintained a safe working environment, adhering to all safety protocols and regulations.
• Followed recipes and customer requests to prepare meals.
• Performed opening and closing duties such as setting up workstations with necessary supplies.
• Maintained cleanliness standards for all service areas.
• Complied with company service standards and adhered to inventory and cash control procedures.
• Maintained accurate records of sales transactions for end-of-day reports.
• Collaborated with team to deliver timely service of items.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Acquired new skills to support team and further accommodate customer needs.

• Followed established cash handling procedures when collecting payment from customers.
• Received food orders from individuals and explained offerings.
• Made meals in accordance with company standards and requirements.
• Packaged and bagged cooked food and prepared items.

• Established or identified prices of goods and services and tabulated bills with price scanners and cash registers.
• Collected payments and provided accurate change.
• Performed other duties as assigned by management.

• Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
• Inspected incoming and outgoing shipments for accuracy and damage.
• Prepared purchase orders and sent to distributors and suppliers.

• Managed team ensuring high productivity and quality standards were met.
• Supervised employees by providing direction on tasks and expectations regarding customer service standards.
• Ensured store was opened and closed in a timely manner according to company policies.