Christa Cox
205 Auburn Drive, Dartmouth
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clerk B
Virtual Care Nova Scotia
08.2025 - Current
- Organize patient charts in the virtual platform including scanning and uploading files and faxes as required, and completes transcription related to patient care
- Coordinated appointment scheduling, optimizing workflow for healthcare providers
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Communicated effectively with patients to address inquiries and provide assistance.
Clerk B
Cole Harbour Community Mental Health & Addictions, NS Health Authority
01.2017 - 08.2025
- Scheduling & registering appointments
- Composing and responding to emails/faxes
- Organization of Zoom meetings
- Payroll
- Answering phones
- Communicated effectively with patients to address inquiries and provide assistance.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Clerk B
Nova Scotia Cancer Centre, NS Health Authority
01.2014 - 01.2017
- Coordinated appointment scheduling, optimizing workflow for healthcare providers.
- Assisted in training new staff on administrative procedures and software tools.
- Booking and registering patient appointments
- Processing referrals
Booking & Registration Clerk
Eye Care Centre, Capital District Health Authority
01.2010 - 01.2014
Medical Secretary
Patient & Family Learning Centre, Capital District Health Authority
01.2008 - 01.2009
Clinic Clerk
Hematology, Capital District Health Authority
01.2007 - 01.2008
Education
Diploma - Medical Office Administration
CDI College
01.2007
Grade 12 Diploma - undefined
Auburn Drive High School
01.1999
Skills
- Computer Skills: OPIS, SHARE, HPF, STAR, VHS, Microsoft Office/Outlook, Word, Excel, Clinical Portal, Op-note, Payroll in Time-Capture, DIS, Maple, Health Card Look-up, Fax Comm
- Prioritization
- Confidentiality
- Conflict resolution
- Telephone etiquette
- Customer satisfaction
- Administrative tasks
- Flexible and adaptable
- Organizational skills
- Excellent communication
Certification
- 2019 RED CROSS FIRST AID & CPR, LEVEL C
- 2024 WHMIS
Timeline
Clerk B
Virtual Care Nova Scotia
08.2025 - Current
Clerk B
Cole Harbour Community Mental Health & Addictions, NS Health Authority
01.2017 - 08.2025
Clerk B
Nova Scotia Cancer Centre, NS Health Authority
01.2014 - 01.2017
Booking & Registration Clerk
Eye Care Centre, Capital District Health Authority
01.2010 - 01.2014
Medical Secretary
Patient & Family Learning Centre, Capital District Health Authority
01.2008 - 01.2009
Clinic Clerk
Hematology, Capital District Health Authority
01.2007 - 01.2008
Grade 12 Diploma - undefined
Auburn Drive High School
Diploma - Medical Office Administration
CDI College