Christa Billingslea
Los Angeles
Summary
Dynamic Senior Receptionist with RPA, excelling in customer service and office organization. Expertly managed visitor interactions and scheduling, ensuring a seamless office experience. Recognized for maintaining confidentiality and fostering a welcoming atmosphere, contributing to enhanced client satisfaction and operational efficiency. Proficient in time management and interpersonal communication.
Overview
36
36
years of professional experience
Work History
Senior Receptionist
RPA
Santa Monica
09.1989 - Current
- Responded to emails from customers promptly and professionally.
- Handled confidential information with discretion while maintaining security protocols.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Updated visitor logs with arrival times, contact details, purpose of visit.
- Maintained an organized reception area by tidying up furniture, restocking supplies, and organizing paperwork.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Scheduled meeting rooms for staff members based on availability and need.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Greeted and welcomed visitors, clients, and customers in a professional manner.
- Greeted and welcomed visitors to the office, ensuring a professional and friendly atmosphere.
Education
Bachelor of Arts - Communications
Cal State University, Dominguez Hills
Carson, CA05-1994
Skills
- Customer service
- Scheduling meetings
- Interpersonal communication
- Office organization
- Phone call routing
- Time management
- Visitor management
Affiliations
Love working with people and I thrive on helping co-workers.
Timeline
Senior Receptionist
RPA
09.1989 - Current
Bachelor of Arts - Communications
Cal State University, Dominguez Hills
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