
Financial services and operations professional with expertise in payments compliance, reconciliation, and client service. Skilled in CAFT and PPJV reporting, audit preparation, and stakeholder relations, with proven success building client trust and delivering audit-ready processes.
Reliable Support Representative with background in providing top-notch customer service and technical support. Strengths include problem-solving, communication skills, and ability to work under pressure. Demonstrated skill in improving customer satisfaction levels in previous roles through effective handling of queries and complaints. Have made significant contribution towards streamlining processes within past work environments to improve efficiency.