Chrissa Aiko Martinez
Vancouver,BC
Summary
Reliable and upbeat person. I’m successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Acquisition Group
202-4299 Canada Way, Burnaby BC V5G 1H3, Canada
06.2023 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
Grocery Clerk
Tama Supermarket
698 Kingsway, Vancouver BC V5T 3K4
10.2020 - 12.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
Education
West Coast Christian School
15 N Renfrew St, Vancouver, BC V5K 3N606.2023
Skills
- Order Processing
- Product Sales
- Business Development
- Upselling
- Inventory Control
- Customer Needs Assessment
- Relationship Building
- Multi-Tasking Strength
- Sales and Marketing
- Negotiation Tactics
- Exceptional Customer Service
- Product and Service Sales
- Friendly and Outgoing
- Relationship Selling
- Guest Relations
Accomplishments
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Additional Information
Volunteer at a food bank for KKM-LSFI church at East Hastings in 2017.
Languages
tagalog
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Timeline
Sales Associate
The Acquisition Group
06.2023 - 08.2023
Grocery Clerk
Tama Supermarket
10.2020 - 12.2020
West Coast Christian School