Summary
Overview
Work History
Education
Skills
Accomplishments
Fellowships And Awards
Volunteer Experience
Timeline
Hi, I’m

Chrissa Tromp

Sports Management
Victoria,Canada
Chrissa Tromp

Summary

As a meticulous and diligent professional with extensive experience in providing coordination and leadership to professional sporting teams by creating and executing effective planning and organization skills. Employers recognize me for successfully managing teams and liaising with senior leadership on multi-event and organizational projects in the high-performance sporting environment. I'm well renowned for balancing multiple deadlines while maintaining an organized approach. As a detail-oriented individual with a passion for excellence, and an elite athlete myself I am adept at understanding what a team need to be successful. I'm an articulate communicator with strong problem-solving, written, verbal, attention to detail, leadership, organizational, and analytical skills. I am confident that my wide range of knowledge and talents will allow me to contribute to the success of the team.

Overview

7
years of professional experience

Work History

MacDowell Rugby Academy

Project and Event Coordinator
06.2021 - Current

Job overview

  • Duties include: International Recruitment, Social Media Management, Coordinating Web Development, Event Management, Product Development Coordinator
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated travel and accommodations for event attendees.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Utilized social media to promote events and increase attendance.

Boom + Batten

Lead Support and Server
08.2021 - 07.2023

Job overview

  • Other duties include: Interacting with a wide range of customers / guests, Structuring and organizing the restaurant seating floorplan, Serving Customers, Answering business telephone taking reservations and orders including Skip the Dishes, Attending to complaints and public relations
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

DeVine Wines and Spirits

Tasting Room Associate
04.2017 - 12.2021

Job overview

  • Employed as host in the tasting room, giving our guests wine and spirit tasting tours and sales of our many in-house craft manufactured wines and spirits
  • Other duties include: Running our Summer Wine & Spirit Stand at the Peninsula Market - Sales, Bottling of the spirits, Harvesting of Orchard and Vineyard, Answer business telephone, Inventory ordering and control
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Pacific FC

Team Lead Events
03.2019 - 09.2021

Job overview

  • Other duties include: Plan and carry out recreational, athletic, fitness and sports activities, Assemble supplies and sports and game equipment, Attend to clients with special needs, Provide emergency or first aid assistance when required, Enforce safety rules and regulations, Assist with co-ordination of special events, Schedule activities, keep logs, maintain records, and prepare reports, May train and supervise staff, Assist with set-up and take-down of Event Equipment, Host Special Guests and Events VIP
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

UVIC Men’s Basketball

Team Manager
08.2019 - 03.2021

Job overview

  • Duties include: Manage the operations of a professional athletic team, Plan, oversee and set up athletes training schedules, Plan and carry out recreational, athletic, fitness and sports activities, Assemble supplies and sports and game equipment, Attend to clients with special needs, Provide emergency or first aid assistance when required, Enforce safety rules and regulations, Assist with co-ordination of special events, Schedule activities, keep logs, maintain records, and prepare reports, May train and supervise staff, Assist with set-up and take-down of Event Equipment, Host Special Guests and Events VIP
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Facilitated meetings to communicate team performance goals and results.
  • Coordinated team collaboration to share ideas and build best practices.
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Pacific Institute of Sport Excellence

Physical Literacy Leader
12.2018 - 12.2020

Job overview

  • Attend a number of different elementary schools throughout the greater Victoria area, teaching children aged 3-14 the basics and fundamentals of sport
  • Our program also includes working with children with different abilities from all walks of life, building the confidence that would encourage kids to continue a lifelong journey in sport.
  • Assessed literacy needs of school by reviewing student data and current curriculum.
  • Conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators.
  • Prepared classrooms for class activities and provided variety of materials and resources for children to explore, manipulate and use throughout day.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

St Michaels University school
Victoria, BC

High School Diploma

Camosun College
Victoria, BC

Bachelor of Sport Management- Current

Pacific Institute for Sport Excellence
Victoria, BC

NCCP National Multi-Sport Coaching Certificate

PCDI

Diploma in Event Planning

New York University

Global Sports Management Certificate

Skills

  • Outstanding interpersonal skills
  • Excellent analytical skills
  • Energetic and organized
  • Computer Efficient
  • Collaborative team member and leader
  • Efficient coordinator of groups and projects
  • Meeting Support
  • Supervising Personnel
  • Critical Thinking
  • Employee Performance Evaluations
  • Business Operations
  • Managing Public Relations

Accomplishments

  • Participate in National Championships
  • 2014 - South African National Cross-Country Championships, top 20 in my age group. 2014 - South African National Mountain Biking Championships, finished 7th.
  • 2015 - South African National Cross Country Championships qualifier. 2015 - South African National Mountain Biking Championships qualifier. Relocated to Canada before the 2015 National Events took place.
  • 2016 - CSSRA, finishes 6th in rowing Nationals, Lightweight category.
  • 2016 - Complete my Outdoor Leadership program with the highest recommendation. 2016 - SMUS Ambassador
  • 2017 - SMUS Ambassador 2017 - Link Leader
  • 2017 – Female Multi-Sport Athlete of the year - SMUS 2017 – Female Rugby Player of the year – SMUS
  • 2017 – Tide Regional Rugby Women’s U/18.
  • 2017 – Youth Sevens All Star Team player at HSBC Women’s Sevens Langford. 2017 – BC Rugby Woman’s Provincial U/18 Tour to Ireland.
  • 2018 – BC High Performance Rugby Academy. 2018 – Canadian Sports Institute Carded Athlete.

Fellowships And Awards

  • 2013 - Receive half colours for Sport at AHMP School in Grade 8. 2013 - Receive player of the year award for our Netbal league. 2014 - Receive full colours for Sport at AHMP School in Grade 9.
  • 2014 - Receive Regional Award for Top 3 Runners in North Gauteng, SA. 2015 - Receive Regional Award for Top 3 Runners in North Gauteng, SA. 2017 – Rugby Player of the Year and Multi-sport Award, SMUS, CA.
  • 2018 – Canadian Rugby National Championships BC U20 Womens Team, Saskatchewan, CA.
  • 2018 - Victoria Half Marathon - Womens U19 Winner.

Volunteer Experience

  • Volunteer coaching Field Hockey
  • SMUS Ambassador
  • SMUS Link Leader
  • SMUS Outdoor Leadership
  • Volunteer Canada Rugby Major International Events
  • BC Rugby Major Events
  • Canada Rugby Major Events

Timeline

Lead Support and Server

Boom + Batten
08.2021 - 07.2023

Project and Event Coordinator

MacDowell Rugby Academy
06.2021 - Current

Team Manager

UVIC Men’s Basketball
08.2019 - 03.2021

Team Lead Events

Pacific FC
03.2019 - 09.2021

Physical Literacy Leader

Pacific Institute of Sport Excellence
12.2018 - 12.2020

Tasting Room Associate

DeVine Wines and Spirits
04.2017 - 12.2021

St Michaels University school

High School Diploma

Camosun College

Bachelor of Sport Management- Current

Pacific Institute for Sport Excellence

NCCP National Multi-Sport Coaching Certificate

PCDI

Diploma in Event Planning

New York University

Global Sports Management Certificate

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Chrissa TrompSports Management