Chris Okello Owiti

• Obtain finance & lease approvals from lending institutions for all deal types.
• Facilitated coordination of secure financial sources for procurement of finance papers.
• Managed lease & finance loyalty portfolios & coordinated lease extensions/renewals.
• Sell financial products and insurance offerings to clients.
• Conducted thorough reviews of financial paperwork and cash deals to ensure accuracy of titles, liens, taxes, and delivery documents.
• Managed all rate inquiries to ensure timely and accurate responses.
• Maintain records of finance and insurance files, and prepare and submit required claims.
• Interview clients for credit applications and present insurance options.
• Review manufacturer warranty coverage with clients.
• Upsell warranty options, including extended service contracts.
• Present and review additional protection products such as environmental protection, tire and rim warranty, etc.
• Prepare legal documentation for vehicle purchases, including Finance/Lease contracts, lien searches, and warranty certificates.
• Facilitated the dissemination of pertinent information to sales consultants and managers.
• Collaborated with sales management team to enhance profitability on each transaction.
• Facilitated training sessions for sales consultants on finance office products.
• Addressed post-delivery customer inquiries regarding warranty questions and loan payout requests.

Executed additional responsibilities as delegated by management.

• Assisted in securing financial approval from lending institutions for diverse finance agreements.
• Collaborated to identify reliable financial resources for acquiring finance documentation.
• Promoted financial products and insurance solutions to clientele.
• Examined finance and cash deal paperwork for accuracy, including titles, liens, taxes, and delivery documents.
• Addressed inquiries regarding interest rates.
• Organized finance and insurance documentation and filed necessary claims.
• Conducted client interviews for credit applications and discussed insurance alternatives.
• Reviewed manufacturer warranty options with clients.
• Suggested additional warranty options, including extended service agreements.
• Presented and explained additional protection products like environmental safeguards and tire warranties.
• Drafted legal documents for vehicle purchases, covering finance/lease contracts and warranty certificates.
• Shared pertinent information with sales consultants and managers as necessary.
• Collaborated with the sales management team to enhance sale profitability.
• Educated sales consultants on finance office offerings.
• Handled customer questions post-delivery, including warranty and loan payoff inquiries.
• Completed tasks as directed by management.

• Attend Managers’ meetings as required.
• Complete annual departmental forecasts as required.
• Advise and answer all questions/enquires related to finance/lease rates & approvals.
• Collect & maintain a record of finance & insurance fees due.
• Seek out and secure financial arrangements for vehicle purchases.
• Handle customer complaints in a timely manner.
• Follow and enforce all company & lender policies as required.
• Prepare & maintain Finance & Insurance daily operating tools.
• Attained number 1 Finance Manager in Canada for the organization 2 years in a row (luxury segment).

• Sales and leasing consulting.
• Answering phone calls & booking appointments.
• Coordinating between service, parts & finance departments.
• Follow up calls/appointments.

Top salesperson of the year two years in a row with no previous sales experience.

• Executed drafting and organization of legal documents to uphold regulatory compliance.
• Oversaw maintenance of records and files to ensure accurate documentation.
• Conducting research.
• Preparing court reports, affidavits.
• Registration of business names.
• Registration of companies and incorporations.
• Filing and perusal of court documents.
• Sending out correspondences and invoices to clients.
• Opening and closing files.
• Conducting company searches.
• Making calls to clients to remind them of mention, hearing or ruling dates.
• Booking appointments and regular maintenance and updating of diaries.
• Ensuring that the office is clean and hygienic.
• Doing monthly office shopping and purchases.
• Depositing legal fees and checks at various office bank accounts.
• Accomplishments.
• I developed strong interpersonal, organizational, time management, pressure management, poise and team-work skills and the ability to work independently round the clock in a fast paced environment under pressure of multiple deadlines and goals to excellently serve client’s interests and meet far and beyond, office expectations of me.

• Cultivated strong communication skills to enhance team collaboration.
• Led initiatives to improve interpersonal relationships within teams.
• Oversaw project timelines to ensure timely completion of files/cases.
• Fostered a disciplined work environment focused on excellence and determination.