Chris Martin Imperial
Vancouver,BC
Summary
Experienced IT professional with a strong background in Business Analysis, Software Testing, Quality Assurance, and Project Management. Specializes in waterfall methodologies and manual testing. Proficient in Cloud technology, Database Mapping and Sourcing, Alteryx, MS SharePoint, MS InfoPath, Data Analysis, and VBA. Proven track record of successfully completing process automation projects. Knowledgeable in AGILE/Scrum Methodology and familiar with Confluence, JIRA, Amazon Web Services (AWS), Software Development Lifecycle (SDLC), and ALM. A critical thinker and innovator.
Overview
10
10
years of professional experience
Work History
Business Data Analyst
Security Bank Corporation
Makati City, Philippines
01.2023 - 04.2024
- Championed in-house data migration to Cloud Data Platform by collaborating with business units
- Mapped and validated data for project requirements
- Identified potential solutions through cross-functional coordination
- Devised strategies for addressing data anomalies alongside Data Engineering team
- Ensured compliance with data standards by coordinating changes.
- Demonstrated effective responses meeting organizational standards.
- Maintained and managed legacy gap files.
- Facilitated efficient access to non-cloud associated file data through comprehensive documentation by use of Confluence pages.
- Designed and led the Knowledge Management (KM) Initiative, documenting metadata for cloud databases.
- Implemented standardized procedure for overseeing updates on KM master file through Microsoft Teams Approval tool
- Created essential components of the Solutions Design Document, streamlining business analysis processes
- Established an objective metric upon which a BA's performance will be based.
- Ensured proper documentation and structure for all newly suggested processes
- Established robust framework for departmental testing
- Designed solution for ESRMS report generation by integrating legacy questionnaires with cloud and third-party data sources
- Enhanced automated emissions reporting through integrated cloud architecture
- Suggested systematic upload method into Cloud for AFRD Report.
- Enhanced accuracy of numerical data by addressing table field problems
- Mapped data for constructing annual regulatory report
- Demonstrate mastery of current data architecture
- Utilized extensive knowledge of AWS Cloud Data Platform
Associate Business Analyst - Home Lending
JPMorgan Chase N.A.
Taguig City, Philippines
03.2021 - 12.2022
- Constructed SharePoint site tracking customer service request statuses and availability.
- Streamlined distribution of tasks to customer service requests through efficient use of Alteryx workflow.
- Designed and maintained the monthly performance scorecard of Project Approval Group (PAG) Specialists.
- Transferred dispute tracking to SharePoint tracker for better scorecard management
- Automated and simplified daily reports for the Vendor Support Group
- Coordinated distribution and oversight of QA responsibilities within the Centralized Information Owner Group
- Compiled data sources using Tableau for reporting purposes
- Performed QA tasks for the CIOG group.
- Organized critical data supporting weekly and monthly reporting requirements for PAG, CIOG, and Vendor Support Groups
Business UAT Analyst
JPMorgan Chase N.A.
Taguig, PH
12.2019 - 02.2021
- Led the team by heading daily scrums, providing direction, resolving issues, and supporting the manager on various administrative tasks.
- Wrote and presented the weekly and monthly business reports.
- Served as the POC for the Early Resolution application in Home Lending.
- Provided testing support to the business through test script creation, test execution, and defect management.
- Conducted requirements gathering sessions with stakeholders to ensure all user needs and expectations were captured.
- Developed detailed test plans and test cases based on requirements documents and system design specifications.
- Collaborated with other departments such as QA, DevOps, Product Management and IT Support teams in order to ensure successful execution of projects.
- Identified, documented, tracked and verified defects found during the testing process.
- Participated in defect triage meetings to prioritize defect resolution with the development team.
Business UAT Specialist
JPMorgan Chase N.A.
Taguig City, Philippines
06.2017 - 11.2019
- Performed quality assurance and testing for the letters generated by various proprietary software within the company.
- Used various letter-testing techniques and technologies, which include optical character recognition (OCR), PDF to PDF comparison, and manual proofreading.
- Participated in an exclusive program designed to develop high-potential employees for future leadership roles
- Earned distinguished Chase award for innovative tool development
- Won company award for automating monthly Bereavement case reports
- Recognized by Country Manager for innovative work in robotics automation
- Created VBA-based bots and tools. Established an automated process for incoming requisition emails sent by the internal HR jobsite.
- Automated the processing of requisition requests, providing significant gains to HR practitioners. Automated the update of project status tracker based on emails. Automated the creation of test cases.
- Achieved 96% reduction in creation time for test cases
- Eliminated all test scenario-related mistakes
- Engaged in redesigning computation for performance metrics
- Conducted knowledge transfers on testing fundamentals based on ISTQB standards
Test Requirements Analyst (Contractor for Sprint)
IBM Solutions Delivery, Inc.
Quezon City, PH
04.2015 - 05.2017
- Prepared detailed Test Strategy Document outlining testing plan, approach, and timeline
- Collaborated with business team to define project scope and boundaries
- Conducted thorough analysis of business design documents
- Assess and adjust project effort hours
- Secured approval for high-level test scenarios from stakeholders
- Planned execution based on complexity
- Coordinated planning phases post-development to transition project to Test Project Manager
- Maintain comprehensive knowledge of project status and dependencies
- Assess risks and formulate effective mitigation strategies
- Compiled relevant process documentation for team use
- Developed user stories, use cases, workflow diagrams, and other artifacts for documenting requirements.
- Worked closely with product owners to define acceptance criteria for features.
Test Project Manager
IBM Solutions Delivery, Inc.
Quezon City, Philippines
01.2015 - 05.2017
- Spearheaded testing from UAT until Production testing and ensured daily targets are met.
- Deployed multiple projects into production.
- Managed a dynamic team of testers from different geographical locations and shifts, depending on project size.
- Manage defects and ensure their timely resolution.
- Coordinate with the development team if further discussion is needed.
- Submit a daily report about testing status to the business team or concerned group.
- Coordinate with clients to mitigate risks and discuss solutions.
- Maintain documentation for any processes encountered and believed to be useful for the team
Integrated Test Analyst (Contractor for Sprint)
IBM Solutions Delivery, Inc.
Quezon City, Philippines
10.2014 - 05.2017
- Performed manual testing for web, mobile application, and proprietary desktop software
- Performed test planning, black box testing, regression testing, exploratory testing, production testing
- Performed test and QA best practices to ensure high-quality delivery of software
- Execute test cases in ALM under the direction of the Test Lead
- Assist the Test Requirements Analyst for the creation of the Test Requirements Document
- Log defects as issues are encountered through HP ALM (Application Lifecycle Management)
Datastage Analyst (Contractor for Sears Canada)
IBM Solutions Delivery, Inc.
Quezon City, Philippines
05.2014 - 10.2014
- Analyze business design documents and requirements and develop jobs in relation to other jobs
- Coordinate with a team of developers to design a series of DS job runs that migrates and transforms information from one table to another
- Perform unit testing once the DS job is completed
- Fix errors as soon as issues are encountered
Education
Library And Information Science
University of The Philippines Diliman
Quezon City, Philippines04-2014
Skills
- SQL Programming
- Advanced Excel
- ETL development
- Data integration
- Data Warehousing
- Workflow Analysis
- Data Mapping
- Gap analysis
- Data Analysis
- Requirements Gathering
- Quality Assurance
- Business Process Mapping
- Technical Writing
- Negotiation
- Needs assessments
Accomplishments
- TALA Award - JPMorgan Chase N.A.
- Champions of Chase Award - JPMorgan Chase N.A.
- LeAP Leadership Program Participant - JPMorgan Chase N.A.
Languages
English
Full Professional
Filipino
Native/ Bilingual
Timeline
Business Data Analyst
Security Bank Corporation
01.2023 - 04.2024
Associate Business Analyst - Home Lending
JPMorgan Chase N.A.
03.2021 - 12.2022
Business UAT Analyst
JPMorgan Chase N.A.
12.2019 - 02.2021
Business UAT Specialist
JPMorgan Chase N.A.
06.2017 - 11.2019
Test Requirements Analyst (Contractor for Sprint)
IBM Solutions Delivery, Inc.
04.2015 - 05.2017
Test Project Manager
IBM Solutions Delivery, Inc.
01.2015 - 05.2017
Integrated Test Analyst (Contractor for Sprint)
IBM Solutions Delivery, Inc.
10.2014 - 05.2017
Datastage Analyst (Contractor for Sears Canada)
IBM Solutions Delivery, Inc.
05.2014 - 10.2014
Library And Information Science
University of The Philippines Diliman
Similar Profiles
Thelma De MayoThelma De Mayo
Customer Advisor Officer at Security Bank CorporationCustomer Advisor Officer at Security Bank Corporation
Elmarie Joy BalontongElmarie Joy Balontong
Bank Teller at Security Bank CorporationBank Teller at Security Bank Corporation
MARICAR SAJONIAMARICAR SAJONIA
Business Manager at Security Bank CorporationBusiness Manager at Security Bank Corporation
April Eulrose CaseresApril Eulrose Caseres
Customer Service Representative at Security Bank CorporationCustomer Service Representative at Security Bank Corporation
Paulia LokPaulia Lok
Senior Manager, Logistics at Oak + FortSenior Manager, Logistics at Oak + Fort