Chrisitna Ralph
Golden,BC
Summary
Detail-oriented Assistant Bakery Manager skilled in delegating work assignments to maximize productivity and profits within bakery departments. Achieved reduced shrink through adherence to standard practices and maintained safe working conditions through effective protocols. Delivered high-quality customer experiences by leveraging strengths in inventory management, quality control, and staff training, driving efficiency and fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Assistant Bakery Manager
Save on Foods
Golden, British Columbia
08.2022 - Current
- Trained and supervised bakery staff on food safety and sanitation practices.
- Managed customer orders and special requests with attention to detail.
- Resolved customer complaints regarding product quality or service issues.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Coordinated staff schedules to maintain efficient workflow during peak hours.
- Collaborated with management to create new product offerings and seasonal items.
- Cooperated with other departments to cross-merchandise bakery items and drive sales.
Sales Associate
Rona
Golden, BC
03.2020 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selections and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on promotions, services, and loyalty programs available in-store.
- Resolved customer inquiries and complaints promptly and professionally to enhance satisfaction.
- Handled customer complaints in a professional manner.
- Processed sales transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Maintained product displays and ensured store cleanliness and organization.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves, monitored inventory levels, and communicated shortages to management.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Golden Seconday School
Golden, BCSkills
- Food safety compliance
- Inventory management
- Recipe innovation
- Product rotation
- Waste reduction
- Sales tracking
- Merchandising display
- Staff training
- Task delegation
- Team building
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Customer service
- Health regulations
Timeline
Assistant Bakery Manager
Save on Foods
08.2022 - Current
Sales Associate
Rona
03.2020 - 03.2022
Golden Seconday School