Dynamic business development and sales leader with 12+ years of experience in the fintech, immigration, and service industries. Proven track record of driving operational efficiency, expanding market presence, and managing client relationships to fuel growth and establish strategic partnerships. Passionate about utilizing innovative solutions to surpass revenue targets and consistently deliver exceptional results in highly competitive markets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Business Development
StudyBuddy Immigration Canada
01.2023 - Current
Drive revenue growth and partnerships, expanding market reach and service offerings
Enhance client retention and satisfaction through strategic service improvements
Optimize operations to reduce costs and ensure compliance with regulations
Spearheaded innovative business development initiatives, driving operational excellence and strategic growth in immigration services
Pioneered strategic partnerships, expanding market reach and diversifying service offerings to drive substantial revenue growth in immigration services
Implemented client-centric service improvements, significantly enhancing retention rates and overall satisfaction in a competitive immigration sector
Streamlined operations through data-driven analysis, reducing costs while ensuring strict compliance with evolving immigration regulations
Conceptualized and executed novel business development strategies, fostering operational excellence and sustainable growth in immigration services
Cultivated strong relationships with key stakeholders, facilitating seamless coordination and driving impactful outcomes in immigration processes.
Director of Business Development & Customer Success
Loans Canada
01.2021 - Current
Lead call center operations, enhancing client engagement and driving measurable revenue growth
Forge strategic partnerships, boosting lead quality and optimizing client solutions
Align business development with customer success, achieving long-term organizational objectives
Analyze trends to refine marketing, improving lead generation and expanding market presence
Pioneered debt consolidation strategies, leveraging key partnerships to enhance client solutions and drive substantial business growth
Analyzed market trends and customer data to refine marketing strategies, optimizing lead generation and revenue streams
Spearheaded comprehensive business development initiatives, aligning customer success strategies with long-term organizational objectives
Orchestrated strategic marketing campaigns, significantly boosting revenue growth and expanding market presence in debt consolidation sector
Fostered cross-functional teamwork to streamline lead generation processes, improving client engagement and conversion rates
Spearhead strategic partnerships, elevating lead quality and client solutions while aligning business development with long-term organizational goals.
Senior Sales Advisor
Dynamic Marketing Solutions
11.2019 - 01.2021
Led remote sales initiatives, boosting client retention and satisfaction during pandemic
Managed order processes, resolving inquiries to enhance customer experience
Developed client engagement strategies, maintaining business continuity
Mentored team in remote service, improving overall performance
Analyzed feedback to refine sales tactics, achieving measurable client growth.
Trained, coached, and mentored new sales associates for maximum performance.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Head of Partnerships & Director of National Sales
FMA Summits
10.2012 - 12.2020
Directed national sales, achieving measurable growth in healthcare, oil & gas, and manufacturing
Established strategic partnerships, broadening market access and diversifying revenue sources
Formulated growth strategies, identifying emerging trends for business expansion
Enhanced client relationships, aligning sales strategies with industry-specific needs
Optimized sales processes using data insights, significantly improving client acquisition
Leveraged market trend analysis to identify growth opportunities, aligning sales strategies with evolving industry demands for maximum impact
Cultivated robust client relationships, fostering mutual success through personalized sales approaches and deep understanding of sector-specific challenges
Spearheaded national sales expansion, driving substantial growth across healthcare, oil & gas, and manufacturing sectors through targeted strategies and market insights
Pioneered strategic partnerships, unlocking new market segments and diversifying revenue streams while adapting sales approaches to industry-specific challenges
Leveraged data-driven insights to optimize sales processes, resulting in notable improvements in client acquisition and retention rates
Identified emerging market trends, aligning sales strategies with evolving industry demands to maximize business impact and foster long-term growth.
Managed national sales programs, supervised75sales representatives and evaluated KPIs for promotional opportunities.
Managed national sales programs, supervised [Number] sales representatives and evaluated KPIs for promotional opportunities.
Education
Bachelor's - Computer Networking
Carleton University
Ontario Canada
01.2018
GED -
Dawson College
Canada
09.2014
Skills
Social Media Marketing
Sales training and leadership
Sales leadership and training
Competitive intelligence
Innovation management
International business
Organizational Development
Sales Coaching
Service Delivery Optimization
Partnership Development
Proposal Writing
Customer Engagement
Lead Generation
Revenue Growth
Business Modeling
Performance Management
Pricing strategy
Corporate Communications
Pipeline Development
Networking
Financial Acumen
Channel Development
Data-driven decision-making
Performance Tracking
Partner proposal development
Growth Strategies
Client Relations
Customer Account Management
Records Management
Customer onboarding
Negotiation
Client service optimization
Cross-functional coordination
Staff mentoring & leadership
Sales management
Chat Platforms
Training programs
Customer Needs Assessment
CRM Software
Strategic Planning
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Personal Information
Title: Dynamic Business Development and Sales Leader
Additionalinformation
Business Development & Sales Leadership: Proven ability to lead sales teams and drive business expansion, achieving consistent revenue growth.
Strategic Partnerships & Market Expansion: Expertise in forming strategic alliances that unlock new markets, diversify revenue streams, and broaden client reach.
Revenue Growth & Lead Generation: Skilled in developing and executing strategies that significantly boost sales pipelines and optimize lead generation processes.
Client Relationship Management: Strong focus on cultivating and nurturing client relationships to ensure long-term satisfaction and retention.
Operational Efficiency & Process Improvement: Proficient in streamlining operations and enhancing process efficiency to improve performance and reduce costs.
Team Leadership & Performance Optimization: Experienced in leading high-performance teams, driving employee engagement, and optimizing performance outcomes.
Fintech & Immigration Industry Expertise: In-depth knowledge of the fintech and immigration sectors, including market trends, regulations, and client needs.
Certification
CPSP - Certified Professional Sales Person
CSP - Certified Sales Professional
CM - Certified Manager Certification
Timeline
Director of Business Development
StudyBuddy Immigration Canada
01.2023 - Current
Director of Business Development & Customer Success
Loans Canada
01.2021 - Current
Senior Sales Advisor
Dynamic Marketing Solutions
11.2019 - 01.2021
Head of Partnerships & Director of National Sales
FMA Summits
10.2012 - 12.2020
CPSP - Certified Professional Sales Person
CSP - Certified Sales Professional
CM - Certified Manager Certification
Bachelor's - Computer Networking
Carleton University
GED -
Dawson College
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