CHRIS DIEMAND JR
Costa Mesa,CA
Summary
Retail & Dispensary General Manager skilled in team leadership, compliance, and operations, with a track record of driving sales growth and customer satisfaction.
Overview
16
16
years of professional experience
Work History
General Manager
Catalyst
01.2020 - 09.2023
- Directed daily operations of a licensed cannabis dispensary by overseeing sales, compliance, inventory, staffing, and customer service.
- Conducted interviewing, hiring, onboarding, and lead training of all dispensary employees.
- Created shop schedules utilizing prior years sales reports and local events.
- Checked timecards throughout week to stay in line with allotted payroll.
- Performed weekly stock counts and monthly inventory counts utilizing POS reports and METRC.
- Followed local city and state regulations to ensure shop was in line of compliance.
- Collaborated with vendors and HQ on brand presence in store and a curated product menu to drive double digit sales gains.
- Engaged in local community outreach programs in alignment with companies Catalyst Cares Program.
Online Order / Stockroom Team
Zara Inc
12.2023 - Current
- Train all new hires in the online order fulfillment process.
- Locate and prepare 100 online orders a shift using Bluebird handheld device.
- Ensure accurate and timely packing and shipping via FedEx and USPS.
- Maintain organized inventory flow from the sales floor and stockroom.
Merch Sales / Production Assistant
Insomniac Records
03.2024 - Current
- Set up and break down merchandise operations at live events.
- Operate Square POS to assist and process thousands of customers sales per day of event.
- Organize and palletize merchandise for shipment to warehouse post events.
District Manager
Journeys Shoes
11.2009 - 11.2019
- Managed operations and performance of 18 Journeys and Journeys Kidz stores across multiple states.
- Led recruiting, staffing, training, and team development to drive sales and grow the customer base.
- Created actionable plans from store visits and store reports to increase sales and store profitability.
- Worked alongside HQ on resolving customer issues and rewarding customer compliments.
Education
High School Diploma -
Geneva High School
Geneva05-2006
No Degree - Business Management
Waubonsee Community College
Sugar Grove, ILSkills
- Cannabis Dispensary Operations
- Inventory Management (METRC / POS)
- Compliance and Regulatory Knowledge
- Team Leadership & Training
- Community Engagement
- Retail & Multi-Unit Management
Timeline
Merch Sales / Production Assistant
Insomniac Records
03.2024 - Current
Online Order / Stockroom Team
Zara Inc
12.2023 - Current
General Manager
Catalyst
01.2020 - 09.2023
District Manager
Journeys Shoes
11.2009 - 11.2019
High School Diploma -
Geneva High School
No Degree - Business Management
Waubonsee Community College
Similar Profiles
Jelanta MasonJelanta Mason
Registered Behavior Technician at CatalystRegistered Behavior Technician at Catalyst
Jennifer RasconJennifer Rascon
Sales Associate at CatalystSales Associate at Catalyst
Jeremy "Jay" CasillasJeremy "Jay" Casillas
General Manager at CatalystGeneral Manager at Catalyst
Pilar PerryPilar Perry
On-Premise Specialist at Happy Dad Hard Seltzer & TeaOn-Premise Specialist at Happy Dad Hard Seltzer & Tea
Dane CurranDane Curran
Coaching Staff Member at Gracie Barra Costa MesaCoaching Staff Member at Gracie Barra Costa Mesa