Chris D. Schaw
Herbert, Saskatchewan P.O. Box 363,SK
Summary
Enthusiastic Journeyman Plumber currently in a Counter/Inside Sales Role in Swift Current, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer relations and a desire to succeed. Motivated to learn, grow and excel in Management.
Overview
19
19
years of professional experience
Work History
Counter/Inside Sales Representative
Bartle & Gibson
10.2021 - Current
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Assisted customers with product selection, resulting in higher sales and repeat business.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
- Supported store marketing efforts by creating attractive displays that showcased featured products.
- Crosstrained in other departments as needed, demonstrating adaptability and commitment to the success of the store team.
- Utilized strong communication skills to establish rapport with diverse clientele, fostering an inclusive shopping environment for all customers.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Professionally answered telephones and responded to customer inquiries.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Journeyman Plumber
Mac Attack Plumbing & Heating
08.2012 - 10.2021
- Started and completed my Plumbing Apprenticeship with Mac Attack P&H
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Provided emergency services to install and repair toilets, water heaters, furnaces, appliances, as well as removal of sewer blockages
- Offered guidance and training to junior team members
- Review code books to ensure jobs are completed quickly, competantly, and to code
- Inventory counts
Business Owner/Operator
Chris' Collectables Online
05.2014 - Current
- Specialize in Hockey Cards, Game Worn NHL memorabilia, Celebrity/Musician/Comedian Autographs
- Purchase authentic memorabilia below market value
- Catalogue, Price and List memorabilia for sale online
- Interact with customers in regards to negotiation of price, questions and concerns, shipping requirements, etc
- Safely, and securely package all sold merchandize, and ensure packages are shipped out promptly
Co Owner/District Sales Manager (Saskatchewan)
SCC West Inc
01.2013 - 01.2018
- Exclusive Rights to Strip Club Choppers motorcycle parts, clothing and accessories
- Developed and maintained courteous and effective working relationships with vendors and retailers to stock and sell Strip Club Choppers merchandize
- Set-up and tare-down of personal Vendor Booth at swap meets, tattoo conventions, and motorcycle rally's
- Strived at engaging potential customers, increasing foot traffic, increasing sales
Workshop Supervisor
Granite Transformations
05.2009 - 09.2010
- Interacted with employees to demonstrate high standards and mitigate issues effectively
- Planned order of daily projects in conjunction with size, difficulty, and date of install
- Safely and efficiently used a forklift to load/unload granite delivery, as well as to store granite inventory
- Completed projects beyond customers expectations
Line Operator
WL Plastics
04.2008 - 02.2009
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Reduced accidents and injuries by observing safety policies and procedures.
- Followed best manufacturing practices for operation of production equipment.
- Used tools such as calipers, micrometers and protractors in alignment with best practices.
- Adjusted machine feed and speed to correct machine malfunctions.
- Calibrated and adjusted equipment to achieve quality production.
Lead Hand/Line Operator
Plasti-Fab
07.2005 - 03.2008
- Correctly measured and set-up cutting wires for styro foam production plant
- Mathematically calculated how many of each size piece to cut, in order maximize yield per block
- Cut, bagged, and loaded styro foam onto shipping trailers
- Successfully completed Fork Lift operator course
Education
Red Seal Journeyman - Plumbing And Piping Trades
Siast
Regina/Saskatoon08.2020
Skills
- Processing Orders, Quotes, Purchase Orders
- Customer Service Management
- Part Sourcing
- Analytical Skills
- Problem-solving aptitude
- Inventory Control
- First Aid Training
- Adaptability and Flexibility
- Team Collaboration
- Professional Demeanor
- Organizational Skills
- Continuous Improvement
- Reliability
Timeline
Counter/Inside Sales Representative
Bartle & Gibson
10.2021 - Current
Business Owner/Operator
Chris' Collectables Online
05.2014 - Current
Co Owner/District Sales Manager (Saskatchewan)
SCC West Inc
01.2013 - 01.2018
Journeyman Plumber
Mac Attack Plumbing & Heating
08.2012 - 10.2021
Workshop Supervisor
Granite Transformations
05.2009 - 09.2010
Line Operator
WL Plastics
04.2008 - 02.2009
Lead Hand/Line Operator
Plasti-Fab
07.2005 - 03.2008
Red Seal Journeyman - Plumbing And Piping Trades
Siast
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