Proactive and dedicated leader in funeral service management with a strong focus on operational excellence and community engagement. Adept at fostering relationships and ensuring compliance with industry standards for optimal service delivery.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Thomas Miller Mortuary & Crematory
Corona
01.1992 - Current
Managed daily operations of mortuary and crematory services.
Oversaw staff training and development for service excellence.
Coordinated funeral arrangements with families and community organizations.
Implemented safety protocols for handling remains and equipment.
Maintained compliance with state regulations and industry standards.
Developed marketing strategies to promote services in the community.
Fostered relationships with local vendors and service providers.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Education
Associate of Science - Mortuary Science
Cypress College
Cypress, CA
01-1992
Bachelor of Arts - Hotel Management
California State Polytechnic University, Pomona
Pomona, CA
06-1989
Skills
Funeral service management
Mortuary operations
Crematory procedures
Safety compliance
Marketing strategy
Customer relationship management
Problem solving
Community engagement
Strategic planning
Payroll processing
Operations management
Affiliations
Corona Regional Medical Center, Board of Directors - Past Chairman
Mission Work
Traveled to Israel in 2014 and 2018 to provide humanitarian aid and support to the people of Israel and West Bank.
Traveled to Thailand and Cambodia in 2023 and 2025 to build shelters and support local missions in their fight against human trafficking.
Traveling to Armenia in March of 2026 to encourage and support local missions in reaching unreached people.
Executive Assistant to the Director at Andre's Family Mortuary and CrematoryExecutive Assistant to the Director at Andre's Family Mortuary and Crematory