Chris Anu John
Vancouver,BC
Summary
Versatile and results-driven professional with a robust background at West Fraser, adept in machine operation and quality assurance. Excelled in enhancing product standards and safety, achieving consistent production targets. Skilled in fostering team collaboration and implementing efficiency improvements, contributing significantly to workplace cleanliness and safety management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production Worker
West Fraser
03.2024 - 10.2024
- Improved product quality by conducting regular inspections and following safety protocols.
- Operated machinery to meet production targets and ensure timely delivery of products.
- Implemented maintenance routines for machinery to reduce downtime.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Back Room Lead
Sobeys
11.2021 - 05.2024
- Supervised processing of orders, order tracking and delivery of goods
- Managed back-office sales team through coaching and sales technique training.
- Performed database management and analysis of business functions and processes.
- Maintained inventory for back-office supplies, computers and work-stations.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Reviewed reports produced by accounting department to assess organization's financial health.
- Prepared schedule for back-office tasks and employees' daily functions.
- Managed inbound shipments efficiently to minimize delays in product availability on sales floor.
- Spearheaded cross-training initiatives among staff members, promoting versatility within the team while maintaining productivity levels during absences or peak periods.
- Maintained a clean and organized backroom area compliant with OSHA guidelines for optimal safety standards.
- Introduced time-saving techniques that expedited picking processes without compromising accuracy or quality control measures.
Shift Supervisor
Tim Hortons
11.2021 - 04.2024
- Established procedures for handling defective items to reduce waste.
- Conducted regular inventory checks to maintain stock levels.
- Facilitated team discussions to address challenges and implement changes.
- Trained staff on customer service best practices for improved interactions.
- Responded to and resolved customer questions and concerns.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Customer Care Executive
Walmart
08.2018 - 10.2021
- Mentored new hires to align with company values and service standards.
- Identified root causes of customer dissatisfaction to implement effective fixes.
- Mentored new hires, improving understanding of company values and service standards.
- Fostered trust with customers through proactive communication and resolution of concerns.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Drafted customer correspondence to convey updates and service changes.
- Contributed to company growth by retaining valuable clients through effective communication and problem-solving skills.
- Implemented feedback-driven improvements for an enhanced overall customer experience.
- Increased repeat business, fostering strong relationships with clients through exceptional service delivery.
Lead Aircraft Maintenance Technician
Jet Airways
07.2016 - 08.2018
- Enhanced aircraft safety by conducting thorough maintenance inspections and addressing potential issues promptly.
- Led cross-functional teams in complex repair projects, fostering a cooperative environment that resulted in successful completions within deadlines.
- Performed complex repairs on aircraft systems, restoring functionality and maintaining adherence to industry standards.
- Implemented a streamlined parts ordering process, resulting in reduced wait times for necessary components and increased overall maintenance efficiency.
- Reduced downtime due to unexpected repairs through proactive preventative maintenance planning and execution.
- Managed inventory of parts and tools, ensuring availability for timely repairs and minimizing downtime.
- Collaborated closely with engineering teams on aircraft modifications or upgrades, providing valuable insight from a maintenance perspective during design phases.
- Ensured compliance with all FAA regulations in performing maintenance tasks, prioritizing safety at all times.
- Diagnosed malfunctions using advanced diagnostic tools, leading to precise repair work and reduced troubleshooting time.
- Identified cost-saving opportunities in procurement of parts and equipment, contributing to budget management efforts.
MEP Engineer
Torque Engineering Consultant
06.2013 - 07.2016
- Resolved complex engineering challenges through creative problem-solving and collaboration with multidisciplinary teams.
- Delivered exceptional results under tight deadlines, successfully managing multiple concurrent projects without sacrificing quality or accuracy.
- Managed project timelines, ensuring timely completion of all MEP engineering tasks.
- Interpreted architectural designs and engineering plans for systems, new construction and existing facilities.
- Streamlined communication between stakeholders, facilitating smooth project execution from concept to completion.
- Conducted detailed cost estimates for non-complex Area of expertise and Area of expertise projects.
- Mentored junior engineers, fostering a supportive team environment that encouraged professional growth.
Education
Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None11.2020
Post-Baccalaureate Diploma - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None06.2019
Masters In Engineering - Mechanical Engineering
Anna University
Coimbatore 06.2016
Bachelor In Engineering - Aeronautical Engineering
Anna University
Coimbatore 11.2013
Skills
- Workplace cleanliness
- Heavy lifting
- Product inspection
- Machine operation
Languages
English
Full Professional
Accomplishments
- I was awarded Distinction for Project Managment.
- Published thesis in International Journal of modern Engineering Research on September 2015
- I was awarded best employee awarded from Walmart Canada consecutively for three years.
Affiliations
Member of Engineers and Geoscientists of British Columbia
Certification
- Hold certifications in mobile equipments operation.
- Certified Quality Control/Quality Assurance Inspector.
- Certified MEP Engineer.
Timeline
Production Worker
West Fraser
03.2024 - 10.2024
Back Room Lead
Sobeys
11.2021 - 05.2024
Shift Supervisor
Tim Hortons
11.2021 - 04.2024
Customer Care Executive
Walmart
08.2018 - 10.2021
Lead Aircraft Maintenance Technician
Jet Airways
07.2016 - 08.2018
MEP Engineer
Torque Engineering Consultant
06.2013 - 07.2016
Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Post-Baccalaureate Diploma - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Masters In Engineering - Mechanical Engineering
Anna University
Bachelor In Engineering - Aeronautical Engineering
Anna University
Similar Profiles
TrenTraz JacksonTrenTraz Jackson
Forklift Operator at West FraserForklift Operator at West Fraser
Zachary ButlerZachary Butler
Operator at West FraserOperator at West Fraser
George BeamishGeorge Beamish
Graduate Engineer at West FraserGraduate Engineer at West Fraser