Chrisanna Coelho
Kitchener,Ontario
Summary
Ambitious, career-focused job seeker, anxious to obtain a Records Coordinator position to help launch career while achieving company goals.
Overview
11
11
years of professional experience
Work History
NRU Team Lead and Laboratory Technologist (Biological Activity)
Labstat International ULC
Kitchener, Ontario
06.2014 - Current
- Project leader for GLP and regulatory studies; reported QA/QC issues to Co-Directors
- Performed bacterial/Urine mutagenicity/in vitro mammalian cytotoxicity/in vitro mammalian genetic toxicology assays as per standard operating procedures, safety principles and test methods
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Documented production levels and materials used to keep management informed.
- Conducted thorough quality checks to verify conformance to specifications.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Instructional Assistant (Vertebrate Microscopy Lab)
Wilfrid Laurier University
Waterloo, Ontario
01.2014 - 04.2014
- Extensively analyzed, studied slides of tissues, organs, cells (all systems from all vertebrates)
- Assisted/supervised students with all exercises from all eleven lab sessions
- Supported Teaching Assistant and Lab coordinator with completion of tasks (slide review sessions, lab set up, grading assignments and quizzes, keeping track of attendance and participation)
- Helped with technical issues with light microscopes used in lab sessions
- Evaluated students on presentations based on primary research histology articles.
- Maintained records of student performance according to school policies and procedures.
- Cleaned and organized classrooms, materials and supplies.
- Graded exams, assignments and essays and recorded grades.
- Explained class procedures, lab policies and important dates.
Proctor for the School of Business and Economics
Wilfrid Laurier University
Waterloo, Ontario
09.2012 - 02.2014
- Assisted instructors with business and economics midterms and final exams
- Setup exams in assigned rooms and rearranged classrooms to prevent incidences of cheating
- Discussed protocol of exams with students and professors
- Dealt with student queries and examination irregularities in accordance with procedures
- Supervised students during exams
- Prepared a student sign-in sheet during exams and completed ID-checks
- Collected exams and cleaned up classrooms for the next day.
- Greeted and checked-in test takers upon arrival at the proctoring site.
- Ensured that all applicable rules were followed during testing sessions.
- Reported any suspicious behavior or cheating incidents to the appropriate personnel.
- Answered questions about testing policies and procedures from test takers.
Instructional Assistant (Environmental Toxicology Lab)
Wilfrid Laurier University
Waterloo, Ontario
09.2012 - 12.2013
- Showcased knowledge in environmental toxicity testing (static-renewal acute/chronic toxicity tests and flow-through tests) and protocol
- Supervised students in the lab for the toxicity of metals to various organisms (Daphnia magna, Lemna minor, earthworms)
- Helped students with operating laboratory equipment (micropipettes: graduated, Pasteur, volumetric as well as delicate tools (rulers, calipers, tweezers etc.) used to handle and measure toxicity of organisms)
- Assisted students in lab exercises: reports and various assignments
- Attended weekly meetings to discuss upcoming lab and marking scheme of assignments/reports
- Marked assignments and reports for undergrad students
- Helped to set up and clean lab room after experiments.
Education
Master of Public Health -
Lakehead University
Thunder Bay, ON2025
Writing in the Sciences -
Stanford University of Medicine
Stanford, CA, United States2021
Clinical Research Associate Certificate -
The Michener Institute of Education At UHN
2019
Honours Biology BSc -
Wilfrid Laurier University
04.2014
High School Diploma -
St. Benedict C.S.S.
Cambridge, ON06.2009
Skills
- Previous experience in a customer service position dealing with students and/or educational organizations
- Progressive experience with proven track record of success in student records of success in maintaining electronic people records
- Excellent data entry skills and proven aptitude for attention to detail and accuracy
- Excellent time management with ability to meet strict deadlines under pressure through experience as project leader; ability to work independently and as a team in a collaborative manner
- Excellent analytical and problem-solving skills; good manual dexterity, eyesight, and hand/eye coordination
- Excellent human relations / inter personal, organizational, problem solving and communication (oral and written) skills
- Understanding of handling confidential information with discretion
- Proven ability to work independently and as a team member; Deadline oriented and ability to work well in varied environment with changing priorities
- Knowledge of University policies and procedures relating to student records
- Good communication skills, presentation skills &proficient in Microsoft Word, Excel, Project, PowerPoint, Access, Outlook; WHMIS trained
- Experience using online Student Information Systems and DMS
Awards
Honourstreach, Wilfred Laurier, Waterloo, ON 2014
Ontario Scholar, St. Benedict Catholic Secondary School, Cambridge, ON 2005-2009
Volunteer Experience
- Kitchener Public Library (Central location), Kitchener, Ontario, July 2019, Present, Supporting children (grades 1-4) who have literacy challenges when reading, Assist in literacy activities to build confidence in children enrolled in the program
- St Aloysius Church, Kitchener, Ontario, 2013, Present, Support Music Ministry through weekly practice attendance, Assist in Baptismal Services through participation in choir, Support Music Director through public announcements
- Marian Residence, Cambridge, Ontario, Dec 2010, 40 hours, Served elderly meals/beverages and cleaned up after them (cleared/cleaned tables)
- Clements Church, Cambridge, Ontario, 2008, Helped to coordinate activities and assisted youth in tasks
- Radio Maria (Catholic radio station), Toronto, Ontario, June/2004, June/2006, Assisted in prayer and devotion through radio
- Our Lady at Mount Carmel, Toronto, Ontario, 2004-2005, Sales Assistant/Assisted in customer decision making/took payment from customers, Set up merchandise on displays, Worked with other volunteers in cleaning up
References
REFERENCES AVAILABLE UPON REQUEST
Affiliations
Kitchener Public Library (Central location) July 2019-Present
- Supported children (grades 1-4) who have literacy challenges when reading
- Assisted in literacy activities to build confidence in children enrolled in the program
St Aloysius Church, Kitchener, Ontario 2013 - Present
- Supported Music Ministry through weekly practice attendance
- Assisted in Baptismal Services through participation in choir
- Supported Music Director through public announcements
Marian Residence, Cambridge Ontario Dec 2010 (40 hours)
- Served elderly meals/beverages and cleaned up after them (cleared/cleaned tables)
Clements Church, Cambridge, Ontario 2008
- Helped to coordinate activities and assisted youth in tasks
Radio Maria (Catholic radio station), Toronto, Ontario June/2004-June/2006
- Assisted in prayer and devotion through radio
Our Lady at Mount Carmel, Toronto, Ontario 2004-2005
- Sales Assistant/Assisted in customer decision making/took payment from customers
- Set up merchandise on displays
- Worked with other volunteers in cleaning up
Timeline
NRU Team Lead and Laboratory Technologist (Biological Activity)
Labstat International ULC
06.2014 - Current
Instructional Assistant (Vertebrate Microscopy Lab)
Wilfrid Laurier University
01.2014 - 04.2014
Proctor for the School of Business and Economics
Wilfrid Laurier University
09.2012 - 02.2014
Instructional Assistant (Environmental Toxicology Lab)
Wilfrid Laurier University
09.2012 - 12.2013
Master of Public Health -
Lakehead University
Writing in the Sciences -
Stanford University of Medicine
Clinical Research Associate Certificate -
The Michener Institute of Education At UHN
Honours Biology BSc -
Wilfrid Laurier University
High School Diploma -
St. Benedict C.S.S.
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