Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Hi, I’m
Chris Wong
Surrey,BC
Summary
Overview
18
years of professional experience
Work History
Asia Bentley
Runway Fashion Model
01.2013 - Current
Job overview
- Worked as a runway model for fashion shows such as Versace, Dior and Hugo Boss in Asia
- Presented at fashion week Opening, various magazine photos shoots and sport advertisement.
- Enhanced brand image by showcasing designer clothing and accessories in high-profile runway shows.
- Collaborated with photographers for successful editorial shoots, resulting in increased magazine circulation.
- Developed strong relationships with industry professionals, contributing to a diverse portfolio of work opportunities.
AIMSTAR
Modeling Agent
04.2018 - 03.2020
Job overview
- Increased models'' booking rates by implementing targeted marketing strategies and personalized portfolio development.
- Established strong relationships with clients, resulting in long-term contracts and increased business opportunities for models.
- Improved agency''s reputation within the industry through consistent professionalism and effective communication with clients and models.
Leisure Center
Personal Shopper
05.2018 - 06.2019
Job overview
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Nobu Restaurant Group
Assistant Restaurant Manager
03.2012 - 06.2016
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Zodiac
Bar Manager
06.2006 - 06.2012
Job overview
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Fairchild TV
Program Host MC/Emcee (Part-time)
01.2011 - 01.2012
Job overview
- Job responsibilities included stage performance as a host for the entertainment program Customer Foot FALE
- Hosted live/pre-recorded radio programs covering local events and competitions.
Canadian Petcetera and The New Petcetera
Store Manager
01.2007 - 01.2012
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Kwantlen Polytechnic UniversityRichmond, BC
No Degree from Communications And Media
10.2005
University Overview
University of MacauMacau
No Degree from Gambling And Casino Strategy Management
09.2004
University Overview
Makepen Memorial CollegeHongkong
High School Diploma
06.2002
University Overview
Voluntary work – House Captain
In charge of activities consist of about 500 people (sports day, speech day, etc) with agile mind and communicational skill
- Study Abroad: exchange student - hemet elementary school, california
Skills
- Creative Direction
- Customer Engagement
- Shift Management
- Quality Control
- Teamwork and Collaboration
- Order Management
- Up-selling Abilities
- Problem-solving abilities
- Merchandise Sales
- Clothing Advertisements
- Staff Supervision
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Won "First place winner" Award for International Topmodel Competition First place winner 2012.
- Reduced labor costs 15% by reworking schedules.
- Won " best figure" Award for NSR Model Competition.
- Supervised team of 26 staff members.
Advanced Google Analytics certificate
Principles of Psychological First Aid certificate
Basics of Investment and Tradingcertificate
Climate Change International Legal Regime
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Thai
Limited Working
Affiliations
Affiliations
- BC cancer foundation
Additional Information
Additional Information
forty two thousand fundraising in 2012-ITM GLAMOUR GALA
thirty one thousand fundraising in 2013-ITM GLAMOUR GALA
BC CANCER FOUNDATION
Timeline
Personal Shopper
Leisure Center
05.2018 - 06.2019
Modeling Agent
AIMSTAR
04.2018 - 03.2020
Runway Fashion Model
Asia Bentley
01.2013 - Current
Assistant Restaurant Manager
Nobu Restaurant Group
03.2012 - 06.2016
Program Host MC/Emcee (Part-time)
Fairchild TV
01.2011 - 01.2012
Store Manager
Canadian Petcetera and The New Petcetera
01.2007 - 01.2012
Bar Manager
Zodiac
06.2006 - 06.2012
Kwantlen Polytechnic University
No Degree from Communications And Media
University of Macau
No Degree from Gambling And Casino Strategy Management
Makepen Memorial College
High School Diploma
qualifications
qualifications
Over 8 years of customer service, retail management and hospitality experience, Runway and fashion modeling experience internationally in Europe and Asia, Highly organized at training new staff, managing inventory and handling invoices/deposits, Excellent team player with proven adaptability skills, Strong knowledge of MS Office (Word, PowerPoint, Excel), Class 5 Driver's License and bondable
references
references
References Available On Request
qualifications
qualifications
Over 8 years of customer service, retail management and hospitality experience, Runway and fashion modeling experience internationally in Europe and Asia, Highly organized at training new staff, managing inventory and handling invoices/deposits, Excellent team player with proven adaptability skills, Strong knowledge of MS Office (Word, PowerPoint, Excel), Class 5 Driver's License and bondable
references
references
References Available On Request
qualifications
qualifications
Over 8 years of customer service, retail management and hospitality experience, Runway and fashion modeling experience internationally in Europe and Asia, Highly organized at training new staff, managing inventory and handling invoices/deposits, Excellent team player with proven adaptability skills, Strong knowledge of MS Office (Word, PowerPoint, Excel), Class 5 Driver's License and bondable
references
references
References Available On Request
qualifications
qualifications
Over 8 years of customer service, retail management and hospitality experience, Runway and fashion modeling experience internationally in Europe and Asia, Highly organized at training new staff, managing inventory and handling invoices/deposits, Excellent team player with proven adaptability skills, Strong knowledge of MS Office (Word, PowerPoint, Excel), Class 5 Driver's License and bondable
references
references
References Available On Request
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