CHRIS TOMKINSON
Medicine Hat,Alberta
Summary
Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.
Overview
11
11
years of professional experience
Work History
Sales Associate
The Phone Experts
04.2017 - 03.2024
- Explained promotions and special offers to customers
- Located items for customers by checking sister stores and online options
- Resolved customer concerns using strong communication and conflict management skills
- Processed credit card payments and accurately handled cash
- Developed customer base by delivering consistent customer service
- Met or exceeded individual sales goals and key performance indicators (KPIs)
- Assisted with receiving merchandising
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Created great customer experiences through personalized sales support
- Adapted to changing priorities and unexpected situations.
Mover
R&B Moving
09.2015 - 08.2016
- Minimized team delays by showing up on time and ready to work for every job
- Met tight schedules by working quickly to pack items and load trucks
- Prevented load shifting by securing loads with ropes, chains and bracing.
Security Officer
Casino Dene
10.2012 - 09.2015
- Defused conflicts by using de-escalation and crisis management techniques
- Secured building against intrusion by routinely checking and locking windows and doors
- Responded to medical or security emergencies to perform first aid, secure scenes, and detain individuals
- Permitted authorized persons to enter property and monitored entrances and exits
- Operated radio or telephone equipment and console monitors.
Education
High School Diploma -
Cold Lake High School
Cold lake, Alberta06.2012
Skills
- Customer service
- Positive and professional
- Merchandising
- Calm demeanor
- Cash handling
- Engaging with Diverse Customers
- Store Opening and Closing
Timeline
Sales Associate
The Phone Experts
04.2017 - 03.2024
Mover
R&B Moving
09.2015 - 08.2016
Security Officer
Casino Dene
10.2012 - 09.2015
High School Diploma -
Cold Lake High School