Chris Shackelford
Chico
Summary
Dedicated professional with a strong focus on customer service, company operations, and efficient daily workflow support. Committed to enhancing customer satisfaction and maintaining compliance with company procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager Trainee
Big 5 Sporting Goods
Los Angeles
07.2024 - 05.2025
- Assisted in daily store operations and customer service initiatives.
- Assisted with opening and closing of store.
- Safe drops/GARDA pick ups
- Maintaining shoe department and upkeep with the shoe wall displays
- Processed customer sales transactions, adjustments and refunds.
- Managed inventory levels and organized merchandise displays effectively.
- Trained new employees on company policies and sales techniques.
- Ensured compliance with company regulations regarding safety standards and practices within the workplace environment.
Digital Shopper
Walmart
Portland
01.2023 - 05.2023
- Completed pickup and shopping orders for customers within local area.
- Assisted customers with product selection and online order placement.
- Scanned items when pulling from shelves to update system stock information.
- Coordinated with delivery teams to streamline order fulfillment processes.
- Resolved customer inquiries regarding digital shopping and promotions.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
GED -
Pleasant Valley High School
Chico, CASkills
- Customer service
- COE licensed
- Inventory management
- Sales transactions
- Employee training
- Compliance standards
Certification
Certificate of Eligibility License
Timeline
Manager Trainee
Big 5 Sporting Goods
07.2024 - 05.2025
Digital Shopper
Walmart
01.2023 - 05.2023
GED -
Pleasant Valley High School