CHRIS ROSNER
Orange
Summary
I am a retail professional with strong sales, customer service and problem-solving abilities. Community-focused professional with a background in volunteering, contributing to our youth and planting the seed of Gods word in their hearts. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to reaching those in need of Gods grace and love through leadership, faith based understanding and a desire to serve our Father and spread His word through my daily work/activities and actions.
Overview
12
12
years of professional experience
Work History
Kidside Volunteer
Eastside Christian Church
04.2021 - Current
- Assist and lead our children through their walk with God, showing love, compassion, and a dedication for taking care of their safety and happiness in the church.
- Engagement in faith-based relationships with parents and their child/children, supporting their needs on an individual basis.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running services by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to leaders/co-volunteers.
Sales/Customer Service
Rigd Supply
07.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Sales/Customer Service Manager
Advanced Fiberglass Concepts
01.2024 - 07.2024
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Created and reviewed invoices to confirm accuracy.
- Followed through with client requests to resolve problems.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Sales Advisor
MagnaFlow, Dba Camburg Engineering
10.2022 - 01.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Built relationships with customers and community to promote long term business growth.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Warehouse/Shipping
Rigd Supply
06.2021 - 10.2022
- Assembled, packed, and processed Ultraswings and all related accessories for sales, marketing, and various industry opportunities.
- Managed shipping orders to customers and installations on customer vehicles. Created newer, improved ways to load boxes and accessories for better, safer shipping potential.
- Developed new skills working alongside heavy equipment, broadened knowledge with tools and vehicle installation.
Golf Technician/Bike Technician
Dicks Sporting Goods
05.2016 - 06.2021
- Broad knowledge of the game of golf, along with the ins and outs of bikes.
- Certified in club fitting, repair, and installation.
- Certified in bike repair and assembly.
- Deep knowledge and experience with all tools.
- Golf/Bikes Lead position at Tustin and Newport Beach locations.
- Assisted in planning and setup of merchandise displays to promote target products and attract customer traffic.
Sales Associate
The Home Depot
11.2013 - 10.2015
- Actively sought new tasks and ways to improve store productivity.
- Offered product and service consultations.
- Maintained accurate and attractive merchandise displays to maximize customer interest and purchases.
- Certified on numerous types of heavy equipment.
- Received over a dozen "Homer" customer service awards.
Education
High School Diploma -
Villa Park High School
Villa Park, CA06-2014
Skills
- Sales Guidance
- Communication
- Teamwork and Collaboration
- Heavy Equipment
- Problem resolution
- Active Learner
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
Timeline
Sales/Customer Service
Rigd Supply
07.2024 - 06.2025
Sales/Customer Service Manager
Advanced Fiberglass Concepts
01.2024 - 07.2024
Sales Advisor
MagnaFlow, Dba Camburg Engineering
10.2022 - 01.2024
Warehouse/Shipping
Rigd Supply
06.2021 - 10.2022
Kidside Volunteer
Eastside Christian Church
04.2021 - Current
Golf Technician/Bike Technician
Dicks Sporting Goods
05.2016 - 06.2021
Sales Associate
The Home Depot
11.2013 - 10.2015
High School Diploma -
Villa Park High School
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