With extensive experience in the building supply and construction/renovation industry, my passion is to contribute to a team-oriented company that emphasizes exceptional customer experiences. My expertise in service and warranty management, combined with a strong understanding of operations, provides valuable assets to a dynamic organization focused on growth and collaboration. As a Warranty Specialist, I have built a proven track record in diagnostics, repairs, and customer service, consistently delivering effective solutions. Skilled in troubleshooting, providing technical support, and documenting processes to ensure efficient warranty claim resolutions. My ability to collaborate effectively and adapt to evolving environments allows me to consistently drive positive results. By blending technical expertise with a commitment to quality and reliability, I strive to achieve the best outcomes.
Developed and managed store operations budgets and represented Totem in customer-facing events and charitable initiatives