Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chris Reid

Edmonton,AB

Summary

A dynamic leader and current owner of Vanguard Exteriors, excel in driving operational excellence and customer satisfaction, achieving significant repeat business through exceptional relationship building and project management. Skilled in roofing performance and team leadership, consistently enhance business performance and foster a culture of collaboration and efficiency. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience in the roofing and siding industry. Highly effective and comfortable working with people at all levels in organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner

Vanguard Exteriors
06.2011 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.

Education

High School Diploma -

High School Diploma -

Keswick High School
Keswick, ON
06.2001

Skills

    Customer Relations

    Small business operations

    Relationship Building

    Verbal and written communication

    Project Management

    Business Management

    Client Service

    Business Planning

    Project estimating

    Staff Management

    Marketing

    Team Oversight

    Financial Management

    Staff hiring

    Business marketing

    Consulting

    Employee Development

    Delegation

    Training Management

    Staff Scheduling

    Schedule Management

    Business Leadership

    Quality Assurance

    Goal Setting

    Scheduling

    Effective leader

    Team Leadership

    Customer Service Management

    Decision-Making

    Customer Service

Certification

  • Certified CSTS
  • Certified Fall protection
  • Certified WHIMIS

Timeline

Owner

Vanguard Exteriors
06.2011 - Current

High School Diploma -

High School Diploma -

Keswick High School
Chris Reid