Chris Quade
Kanata,ON
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Manager Trainee
Vesta Marble
2023.06 - Current
- Delivered exceptional customer experiences by addressing inquiries promptly, resolving issues efficiently, and providing personalized solutions.
- Developed and maintained relationships with customers and suppliers through account development.
- Expanded branch revenue through strategic marketing efforts and targeted sales initiatives.
- Collaborated with senior management to make informed decisions regarding branch growth potential and resource allocation.
Client Account Specialist
Rogers Communications
2018.08 - 2023.03
- Prospected for new customers in target areas through door-to-door solicitation
- Set up new customer accounts and updated existing profiles with latest information
- Provided excellent customer service by following up with clients and responding to incoming calls
- Interacted with team members across departments to research and resolve customer issues.
Owner
Modern Imaging Solutions
2017.02 - 2020.08
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
- Evaluated suppliers to maintain cost controls and improve operations.
Sales Representative
Southbank Dodge Chrysler Jeep RAM
2017.06 - 2018.08
- Prospected for new customers through outbound calls, networking events and referral programs
- Utilized CRM software to manage customer accounts and document sales cycle
- Engaged in friendly conversation with customers to build rapport and better uncover individual needs
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Store Manager
General Nutrition Centres
2014.01 - 2017.06
- Managed inventory control, cash control, and store opening and closing procedures
- Managed hiring, training and scheduling employees
- Observed each employee's individual strengths and provided coaching to improve areas of weakness
- Rotated merchandise and displays to feature new products and promotions.
Education
Advanced Diploma - Computer Programming & Analysis
Algonquin College
Ottawa, ON08.2026
High School Diploma -
Woodroffe High School
Ottawa, ON06.2011
Skills
- Sales and Marketing
- Customer Relationship Development
- Team Interaction
- Operations Management
- Time Management
- Content Creation/Video Editing
Certification
Lift Truck Operator's Permit
Expiry Date 3/29/2027
Timeline
Branch Manager Trainee
Vesta Marble
2023.06 - Current
Client Account Specialist
Rogers Communications
2018.08 - 2023.03
Sales Representative
Southbank Dodge Chrysler Jeep RAM
2017.06 - 2018.08
Owner
Modern Imaging Solutions
2017.02 - 2020.08
Store Manager
General Nutrition Centres
2014.01 - 2017.06
Advanced Diploma - Computer Programming & Analysis
Algonquin College
High School Diploma -
Woodroffe High School