Experienced and dependable Corrdinator with a proven track record of efficiently completing tasks. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic. Ready to contribute to a dynamic team and make a positive impact.
Overview
23
23
years of professional experience
Work History
Mail Distribution Coordinator
University of British Columbia
Vancouver, British Columbia
03.2001 - Current
Managed day-to-day operations of the department, including scheduling tasks and assigning duties for employees.
Created and maintained accurate records of departmental activities, such as deliveries and pick-ups.
Resolved customer complaints in a timely manner while upholding company standards.
Maintained calendars of upcoming events, meetings and deadlines.
Ensured compliance with company policies and procedures.
Delegate multiple routes to different staff, setting priorities and goals.
Developed work schedules according to workloads, covering priority tasks.
Interpreted and explained work procedures and policies to staff.
Recommended solutions related to staffing issues and proposed procedural changes to managers.
Prepared reports required by management.
Consulted with managers to resolve problems relating to employee performance and office equipment.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Assisted with recruiting process and interviewed candidates fill vacant roles.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Manage timekeeping for employees, temporary promo.
Coordinate with carriers to schedule bookings and shipments.
Track and monitor shipments to minimize delays and provide timely status updates.
Backfill for supervisor while on vacation or medical leave.
Knowledge of UBC policy and procedures, including the financial management system in Workday and Microsoft Office applications.
From 1992 to 2001, I worked for the Bookstore as a general clerk. Duties: book processing, data entry, shipping, receiving, and cashier.
Research Project Assistant at University of British Columbia, Asian Studies Dept.Research Project Assistant at University of British Columbia, Asian Studies Dept.