Summary
Overview
Work History
Languages
Certificate of completion
Timeline
Generic

Katy May

Calgary

Summary

Customer-focused Retail Clerk known for high productivity and efficient task completion. Specialize in inventory management, sales optimization, and customer service excellence. Excel in communication, teamwork, and adaptability, ensuring seamless interactions with customers and colleagues alike.

Professional in specialty food retail with deep knowledge of artisanal cheese varieties and handling. Skilled in customer service, inventory management, and product presentation. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable to changing needs with excellent communication and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Retail Clerk

Springbank cheese
03.2023 - Current
  • Made many creative charcuterie boards working with customers dietary/sensitivity restrictions and budgets
  • Responsible for opening closing, balancing the float and cash out.
  • Engaged with customers and recommended products based on needs and requests.
  • Cut and packed many different selections of cheese.
  • Made grilled cheese and came up with different menue options

Pizza Clerk

Howie's 4704 26th Avenue SW
09.2021 - 03.2023
  • Kept customer and food preparation areas clean and well-organized.
  • Topped crust with sauce, meat, cheese and vegetables.
  • Memorized customers orders
  • Created 100+ pizzas per shift by being head of make table ensuring orders are done correctly and to to high standards
  • Owners Howie and Lynn would often send me copies of emails/reviews they received stating how positive and refreshing my attitude is.
  • Set record high sales

Bakery Clerk

Rustic sourdough Bakery 1305 17 Ave S.W
10.2009 - 03.2016
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Crafted catering trays

Deli Manager

Rustic Sourdough Bakery
10.2009 - 03.2016
  • Prepared and led food service training programs to teach staff various tasks.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Created the menu and all soup recipes
  • Managed a team of six to succeed a successful busy lunch hour
  • Crafted large catering orders

Languages

English
Full Professional

Certificate of completion

  • Preserve •Sellsafe•QCW•Food Handler •WHMIS•Anti Money Laundry•Deal Us In Phase 1 and 2•Reel Facts•A Good Call

Timeline

Retail Clerk

Springbank cheese
03.2023 - Current

Pizza Clerk

Howie's 4704 26th Avenue SW
09.2021 - 03.2023

Bakery Clerk

Rustic sourdough Bakery 1305 17 Ave S.W
10.2009 - 03.2016

Deli Manager

Rustic Sourdough Bakery
10.2009 - 03.2016

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Katy May