Chris Luo
Summary
Friendly cashier with an energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout the checkout process. Successful working in fast-paced and crowded retail environments while maintaining a professional attitude. Strong math skills and scheduling flexibility.
A committed and hardworking salesperson with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Front Desk / Cashier
Hot Star Large Fried Chicken
01.2024 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS and computer systems, ensuring seamless transition periods for both staff and customers.
Sales Advisor
WuKong Chinese
12.2022 - 07.2023
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Negotiated contracts with clients and developed relationships with key personnel.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Restaurant Waiter
Shanghai Style Restaurant
02.2023 - 04.2023
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Education
College Diploma - Environmental Technology
Centennial College
Scarborough04.2026
Skills
Reservation Management
Record preparation
Cash Management
Cash Register Operation
Customer Service
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Front Desk / Cashier
Hot Star Large Fried Chicken
01.2024 - Current
Restaurant Waiter
Shanghai Style Restaurant
02.2023 - 04.2023
Sales Advisor
WuKong Chinese
12.2022 - 07.2023
College Diploma - Environmental Technology
Centennial College
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