Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Lowey

La Grange

Summary

Elevating Windsor Healthcare's business landscape, I spearheaded transformative initiatives, achieving a 90% boost in Clinical Services through innovative marketing. My expertise in data analytics and collaborative leadership fostered a culture of excellence and innovation, significantly enhancing operational efficiency and team synergy.

Overview

17
17
years of professional experience

Work History

Senior Director of Business Development

Cambridge Healthcare, LLC
10.2022 - Current
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Achieved departmental goals by developing and implementing strategic plans and initiatives.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
  • Increased employee satisfaction, providing regular coaching and feedback sessions.
  • Championed continuous improvement initiatives to drive operational excellence within the organization.
  • Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
  • Grew talent pool by actively recruiting top-tier candidates from diverse backgrounds while implementing robust training programs for skill development across all levels of staff members.
  • Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
  • Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
  • Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
  • Met with department supervisors and provided staff support to attain organizational goals.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Enhanced internal communication channels, resulting in improved information flow and decision-making processes.
  • Led development of business operation processes and policies.
  • Planned and integrated project and program schedules.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Regional Director of Business Development

Covenant Care
08.2021 - 10.2022
  • Optimized resource allocation by reallocating budgets, personnel, and other resources as needed to maximize results.
  • Championed company culture within the region by embodying core values in daily operations and leading by example.
  • Elevated customer retention rates through personalized relationship-building efforts and swift issue resolution.
  • Established a strong regional presence by developing brand awareness initiatives and targeted marketing efforts.
  • Mentored and coached team members to achieve top performance, driving overall success within the region.
  • Collaborated with cross-functional teams to develop comprehensive solutions for clients'' unique needs.
  • Analyzed market trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge.
  • Streamlined internal processes to optimize efficiency and improve customer satisfaction.
  • Conducted regular performance evaluations of team members, providing constructive feedback aimed at continuous improvement.
  • Increased regional revenue by identifying and capitalizing on new business opportunities.
  • Fostered open communication channels between departments for seamless collaboration and increased productivity across the organization.
  • Played a pivotal role in the company''s overall growth trajectory by consistently surpassing sales targets and setting new benchmarks for regional performance.
  • Implemented innovative sales strategies, effectively expanding the company''s market share.
  • Leveraged data-driven insights to forecast sales trends accurately and make informed decisions regarding business development efforts.
  • Developed strategic partnerships with key industry players for mutual growth and expansion.
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Senior Director of Business Development

Windsor Healthcare
08.2019 - 08.2021
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Achieved departmental goals by developing and implementing strategic plans and initiatives.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
  • Increased employee satisfaction, providing regular coaching and feedback sessions.
  • Streamlined operations for increased efficiency with process improvements and automation.
  • Championed continuous improvement initiatives to drive operational excellence within the organization.
  • Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
  • Grew talent pool by actively recruiting top-tier candidates from diverse backgrounds while implementing robust training programs for skill development across all levels of staff members.
  • Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
  • Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
  • Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
  • Implemented cost-saving measures through effective resource allocation and budget management.
  • Met with department supervisors and provided staff support to attain organizational goals.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Revamped operational plans to refocus staff and align processes with business objectives.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.

Chief Operating Officer

American Advanced Management
09.2015 - 08.2019
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
  • Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
  • Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
  • Drove revenue growth with the successful launch of new products and services to meet customer needs.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
  • Established key performance indicators for each department to track progress towards organizational goals effectively.
  • Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
  • Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.

Area Director of Business Development

Windsor Healthcare
01.2008 - 09.2016
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
  • Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
  • Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
  • Performed audits to reduce and control loss and meet internal audit and compliance objectives.
  • Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
  • Implemented efficient inventory management systems that reduced waste while ensuring optimal product availability at all times.
  • Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
  • Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
  • Increased awareness of Clinical Services by advertising on social media platforms, offering contests and giveaways and utilizing paid social ads, boosting overall sales 90%.

Education

Masters In Social Work - Social Work

University of Phoenix
Tempe, AZ

Skills

  • Collaborative leadership
  • Culture transformation
  • Team management
  • Policy development
  • Team building and motivation
  • Key performance indicators
  • Organizational development
  • Data analytics
  • Policy implementation
  • Reporting expertise
  • Administrative oversight
  • Pipeline development
  • Core values management

Timeline

Senior Director of Business Development

Cambridge Healthcare, LLC
10.2022 - Current

Regional Director of Business Development

Covenant Care
08.2021 - 10.2022

Senior Director of Business Development

Windsor Healthcare
08.2019 - 08.2021

Chief Operating Officer

American Advanced Management
09.2015 - 08.2019

Area Director of Business Development

Windsor Healthcare
01.2008 - 09.2016

Masters In Social Work - Social Work

University of Phoenix

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Chris Lowey