Chris Lampi
Dublin,CA
Summary
Results and people driven healthcare leader offering over a decade of clinical, administrative and patient care experience. Gifted in building and implementing approaches to increase quality and streamline procedures. Significant leadership and educational background directing multidisciplinary healthcare teams to achieve care objectives, implement programs and improve outcomes.
Overview
13
13
years of professional experience
Work History
EMS Clinical Program Manager, Mobile Crisis Unit
Bonita House, Inc.
04.2023 - Current
- Enhanced patient outcomes by optimizing treatment protocols.
- Streamlined program management processes for improved efficiency and reduced operational costs.
- Developed and maintained strong relationships with key stakeholders, ensuring successful collaboration on clinical initiatives.
- Led cross-functional teams to successfully execute complex projects within budget and timeline constraints.
- Conducted thorough data analysis to identify areas for improvement, driving continuous program enhancements.
- Presented progress reports and findings at committees, showcasing the organization''s commitment achieving program objectives.
- Assessed program effectiveness using rigorous evaluation methods, identifying strengths and weaknesses while guiding necessary adjustments.
- Regularly evaluated employee performance and provided feedback.
EMS Quality Improvement and Clinical Education
Falck Northern California
06.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment, effectively managing the Field Training Officer Program of approximately 40 members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and lead clinical investigations of Unusual Occurrences
- Implementation and delivery of New Hire Academy curriculum
- Continuously analyzing trends, providing Quality Improvement reports and recommendations.
- Spearheading special projects, surveys and medication trials.
- Served as the Administrator on Call as a resource for Field Captains encountering sentinel events.
- BLS, ACLS, PHTLS Instructor
EMS Commander
Falck Northern California
09.2021 - 06.2022
- Provided leadership and guidance to Field Captains in all zones of the Alameda County 911 system.
- Professional investigations of operational and clinical complaints, resolved interpersonal conflicts among personnel.
- System Status Management to include liaison with Dispatch, Fire Department and Police Department Supervisors.
- Point of contact for insurance companies, attorney offices, the coroner and allied agencies.
- Exhibited excellent communication skills, both verbal and written.
- Compliance with Safety and Risk procedure to include exposure, injury, vehicle collisions and drug testing.
EMS Captain
Falck Northern California
12.2019 - 09.2021
- Improved EMS response times by implementing efficient dispatch and routing procedures.
- Streamlined communication between EMS personnel and hospital staff, ensuring seamless patient transitions.
- Developed a strong teamwork environment, fostering mutual support and collaboration among crew members.
- Mentored junior EMS personnel, offering guidance in decision-making processes while nurturing their professional growth.
- Evaluated and recommended methods of improving operational performance.
- Provided essential support during large-scale emergencies, managing resources effectively to minimize impact on affected communities.
Paramedic, Field Training Officer
Paramedics Plus
09.2014 - 10.2018
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Delegated tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Educated patients and family members on medical treatments and therapies for informed support.
- Provided immediate and constructive feedback to students individually and as group.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
Emergency Medical Technician
Paramedics Plus
05.2012 - 09.2014
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Responded to 911 calls for medical emergencies.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient histories to assess and prioritize levels of care.
- Collaborated with medical doctors and other healthcare professionals.
EMT Instructor
Fast Response School Of Health Care Education
03.2011 - 05.2012
- Enhanced student understanding of emergency medical procedures by incorporating real-life scenarios and hands-on training sessions.
- Collaborated with fellow instructors to develop comprehensive lesson plans, ensuring consistent and high-quality instruction for all students.
- Improved student performance by providing detailed feedback on practical assessments and offering tailored guidance for improvement.
- Efficient organization and management of instructional materials and resources.
EMT, Facilities Liaison
ProTransport-1
03.2011 - 05.2012
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
- Communicated with patients about pain, comfort, and needs during transportation.
- Assisted with lifting and moving patients.
- Served as a customer service representative between ProTransport-1, hospitals and skilled nursing facilities to improve response times, communication and transfer of care.
Education
Bachelor of Arts - Philosophy; Law, Human Rights And Social Justice
California State University - East Bay
Hayward, CA05.2010
Associate of Arts - Humanities
Chabot College
Hayward, CA05.2008
License - Paramedic
American Health Education
Dublin08.2014
Skills
- Training and Mentoring
- Protocol Development
- Stakeholder Engagement
- Regulatory Compliance
- Quality Assurance
- Team Leadership
- Clinical Data Management
- Conflict Resolution
- Operations Oversight
- Clinical Leadership
Operating Systems
ESO
Genesis Pulse
Marvelis
Reddinet
First Watch
Target Solutions
NinthBrain
Traffilog
Agency 360
Timeline
EMS Clinical Program Manager, Mobile Crisis Unit
Bonita House, Inc.
04.2023 - Current
EMS Quality Improvement and Clinical Education
Falck Northern California
06.2022 - 04.2023
EMS Commander
Falck Northern California
09.2021 - 06.2022
EMS Captain
Falck Northern California
12.2019 - 09.2021
Paramedic, Field Training Officer
Paramedics Plus
09.2014 - 10.2018
Emergency Medical Technician
Paramedics Plus
05.2012 - 09.2014
EMT Instructor
Fast Response School Of Health Care Education
03.2011 - 05.2012
EMT, Facilities Liaison
ProTransport-1
03.2011 - 05.2012
Bachelor of Arts - Philosophy; Law, Human Rights And Social Justice
California State University - East Bay
Associate of Arts - Humanities
Chabot College
License - Paramedic
American Health Education
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