Vibhore Batra
Yellowknife,NT
Summary
Proven Technician with a track record of enhancing safety and efficiency at Staples, adept in equipment maintenance and repair services. Demonstrates exceptional attention to detail and customer service, excelling in fast-paced environments. Skillfully trained teams, improving operational standards, and seamlessly integrated new technologies, showcasing adaptability and organizational prowess. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Staples
10.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
SOCIAL WORKER
Northern Security And Surveillance
10.2021 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Office Administrator
Surrey Supermarket
01.2020 - 09.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
Whims Certificate
Columbia CollegeAssociate of Science - Mathematics
Columbia College
Vancouver, BC04.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Installation and Repair
- Maintenance and repairs
- Equipment Maintenance
- Repair services
Languages
English
Professional Working
Certification
WHIMS CERTIFICATION
FOOD SAFETY
CARE TAKER
Timeline
Technician
Staples
10.2022 - Current
SOCIAL WORKER
Northern Security And Surveillance
10.2021 - Current
Office Administrator
Surrey Supermarket
01.2020 - 09.2022
Whims Certificate
Associate of Science - Mathematics
Columbia College
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