Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
15
15
years of professional experience
Work History
Service Advisor
Toyota of Corona
Corona
10.2021 - Current
Assisted customers with service inquiries and appointment scheduling.
Explained vehicle service options and recommended appropriate repairs.
Coordinated with technicians to ensure timely completion of service requests.
Shoe Department Manager
Nordstrom
Arcadia
09.2011 - 09.2021
Managed shoe department operations, ensuring optimal inventory levels and organization.
Trained and mentored staff to enhance customer service skills and product knowledge.
Implemented visual merchandising standards to create appealing product displays.