Chris Jackson
Ottawa,ON
Summary
I have been working in the retirement residence industry for over five years in sales and community relations. I am very involved in the day to day operations of the building from helping out in the dinning room to maintenance and activities.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities.
Overview
34
34
years of professional experience
Work History
Sales Manager
Hazeldean Gardens Retirement Residence
2018.06 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Providing Tours of the facility for future residence and family members.
- Responsible for attracting and welcoming new residents to our community.
- Responsible for our many outreach activities aimed at ensuring the retirement home is recognized as an integral part of the surrounding community.
Franchise Owner
Edible Arrangements
2012.01 - 2018.06
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Streamlined operations for improved efficiency by investing in advanced technology and staff training programs.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community.
- Negotiated favorable contracts with suppliers, resulting in lower costs without sacrificing quality or service levels.
- Oversaw payroll, business planning and marketing for franchise operations.
- Trained and motivated employees to perform daily business functions.
Inside Sales Supervisor
Coast Paper
1990.01 - 2010.11
- Managed a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Developed strong relationships with clients through excellent communication and customer service skills.
- Collaborated with marketing to create targeted campaigns for improved lead generation.
- Trained new inside sales representatives, providing guidance on best practices and company policies.
- Evaluated team performance regularly, identifying areas for improvement and coaching as needed.
Education
No Degree - Retirement Communities Management
McMaster University
Hamilton, ON02.2024
No Degree -
Dale Carnegie Training
Edmonton, AB02.2004
No Degree - Supervisory Skills Certificate
MacEwan University
Edmonton, AB11.2002
Skills
- Order Management
- Proposal Development
- Account Management
- Market Research
- Performance Management
- Staff Management
- Business Planning
- Sales Operation
Languages
English
Full Professional
Timeline
Sales Manager
Hazeldean Gardens Retirement Residence
2018.06 - Current
Franchise Owner
Edible Arrangements
2012.01 - 2018.06
Inside Sales Supervisor
Coast Paper
1990.01 - 2010.11
No Degree - Retirement Communities Management
McMaster University
No Degree -
Dale Carnegie Training
No Degree - Supervisory Skills Certificate
MacEwan University
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