Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Open To Work
Hi, I’m
CHRIS HOWLINGS
Team Lead Shipping and Receiving
Newmarket,ON
Summary
Overview
29
years of professional experience
Work History
Davis-Standard
Team Lead shipper
02.2023 - 04.2026
Job overview
- Retrieve spare parts for Sales order, Packaged, ship them out via: courier (UPS, FedEx, Purolator)
- Create Packing slips, Update inventory using Epicor system making sure inventory is accurate
- Get quotes from trucking companies (Kurtz, Mercer, and Tennessee) for FTL, LTL to ship out machines
- Provide updates to customer about arrival of the shipment, Provide them with tracking numbers
- Make sure skid and crate are strapped, label, and secure
- Led team in daily operations and workflow management.
- Implemented process improvements to enhance production efficiency.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Pro Temp Glass
Shipper / Receiver
12.2018 - 09.2021
Job overview
- Accept materials as they come in; review paperwork; update and maintain computer inventory program
- Provide necessary supplies (skids, monos, trays and bags) to production on a timely basis
- Pull completed jobs from production and verify outgoing shipments against paperwork provided
- Pre-pick materials for upcoming jobs; return materials to appropriate rack locations
Smith Medical
Picker/Packer
01.2018 - 12.2018
Job overview
- Retrieve items from inventory and pack or package by hand a wide variety of products and materials.
- Load materials and products into package processing equipment.
- Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
- Record product, packaging, and order information on specified forms and records.
- Examine and inspect containers, materials, and products to ensure that packing specifications are met.
- Measure, weigh, and count products and materials.
- Remove completed or defective products or materials, placing them on conveyors or in specified areas
Creation Technologies
Material Associate
01.2017 - 12.2018
Job overview
- Executed product order activities of labeling, picking, packing, and shipping product; ensured accurate fulfillment and logistics support for on time deliveries.
- Received materials and entered into electronic systems to manage inventory and ensure product availability
- Maintained adequate supply of product through routine replenishment of all materials at point of use
- Performed routine cycle count activities to ensure inventory accuracy with minimal shrinkage.
- Supported Customer Service team with inventory availability, allocation, and prioritization of order placement
PFM Packaging Machinery
Inventory Coordinator
01.2016 - 12.2017
Job overview
- Assisted customers in determining parts and accessories requirements; estimated cost of parts on orders
- Updated inventory control system and parts catalogue; notified clients when special parts or back-ordered parts are received; conducted periodic physical inventory of all merchandise (counts, reports etc.)
- Maintained cleanliness of Parts and Accessories Department and kept inventory neatly stacked and orderly in compliance with Occupational Health and safety standards
- Handled customer complaints reasonably,; communicated with customers regarding sales order status
- Maintained updated customer account and database details; created and processed Sale Orders
- Prepared internal reports on orders received, invoicing and delivery; prepared and coordinated shipments
- Determined if inventory quantities is sufficient for needs, ordered materials and supplies when necessary.
- Responded to customer and supplier inquiries about order status, changes, or cancellations
Husky Injection Molding Systems
Shipper/Receiver
01.2014 - 12.2016
Job overview
- Inspected and verified quality of finished products; compared count to supporting delivery paperwork.
- Unloaded and received product into shipping and receiving warehouse, maintained efficient storage.
- Sorted and organized product throughout shipping department, maintained proper inventory levels
- Completed required reports and administrative work; documented and reported errors and discrepancies
LCBO
Customer Service Representative
01.1997 - 12.2013
Job overview
- Acted as primary contact to insure follow up and resolution that exceeded customer's expectations
- Responded to inbound calls from customers looking for assistance, solutions and support
- Collaborated with team to ensure departmental and individual goals are met on a daily basis; utilize time management and multi-tasking skills to maintain high service levels
- Participated in on-going training programs and team building initiatives; maintained product knowledge
- Resolve customer complaints and requests for refunds; escalate recurring or serious issues to management
eHealth Ontario
Office Assistant
01.2005 - 12.2012
Job overview
- Named "Employee of the Quarter"; created system to track all individual offices and workstations and assisted with the creation of a tracking process for inventory received from suppliers for auditing purposes.
- Served as internal courier; coordinated the distribution of incoming and outgoing mail/ deliveries.
- Ensured outgoing items were appropriately distributed and items received were disseminated on time.
- Set-up workstations for all new employees to ensure smooth on boarding (i.e., provided welcome packages, ensured proper functionality of workstations, provided details on health and safety and office procedures)
- Opened and closed tickets received via tracking system to address and monitor internal facilities issues
- Assessed and resolved issues in accordance with established Service Level Agreement (SLA's) time lines
- Maintained inventory and office supplies, ensuring costs were kept at a minimum without compromising quality and deliverables; researched vendors to ensure competitive pricing.
- Monitored order and maintained supplies and resource materials; arrange and receive courier parcels
- Prepared invoices and financial statements; coded and filed financial material according to record management procedures; ensured timeliness, accuracy of codes and appropriate backup
- Conducted daily walkabout inspections to identify any Health and Safety issues; addressed any concerns
Education
WHMIS Certificate
University Overview
Centre for Security Training & Management
Security Officer Certification
University Overview
Seneca College
Diploma in Business Administration Management
University Overview
Skills
- Sincere Customer Service focus with over 15 years of experience providing administrative support, shipping, receiving, inventory management and purchasing services
- Exceptional oral and written communication skills and polite, courteous telephone manner; able to explain complex policies and procedures and draft clear and concise correspondence and reports
- Proven ability to multi-task, prioritize and coordinate projects to meet deadlines in a high pressure, high volume environment by effectively utilizing time management and organizational skills
- Self-starter with initiative: able to work with minimal supervision and as a collaborative team member
- Well-developed interpersonal skills; ability to establish and maintain effective working relationships with all levels of staff, the public, service providers and clients
- Highly skilled in use of MS Office (Word, Excel, Access, PowerPoint, Outlook) internet and social media
- Demonstrated ability to resolve conflict, issues and complaints and interact empathetically and tactfully with individuals from varied backgrounds while maintaining discretion and sensitivity to diversity
- Excellent keyboarding, proof reading and data entry skills with emphasis on accuracy; typing 50wpm
- Detail oriented with ability to conduct research, gather, analyze, organize, verify and input large volumes of information from multiple sources and set up, maintain and manage manual / electronic filing systems
- Flexible, adaptable, willing to work any shift, holidays, weekends and evenings and travel to various sites
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
HybridOn-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Team Lead shipper
Davis-Standard
02.2023 - 04.2026
Shipper / Receiver
Pro Temp Glass
12.2018 - 09.2021
Picker/Packer
Smith Medical
01.2018 - 12.2018
Material Associate
Creation Technologies
01.2017 - 12.2018
Inventory Coordinator
PFM Packaging Machinery
01.2016 - 12.2017
Shipper/Receiver
Husky Injection Molding Systems
01.2014 - 12.2016
Office Assistant
eHealth Ontario
01.2005 - 12.2012
Customer Service Representative
LCBO
01.1997 - 12.2013
WHMIS Certificate
10/2023
Centre for Security Training & Management
Security Officer Certification
01/2005
Seneca College
Diploma in Business Administration Management
01/1999