Chris Hayes
Toronto,Canada
Summary
Skilled project manager with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments.
Overview
21
21
years of professional experience
Work History
General Manager
Coal Mine Theatre
03.2023 - Current
- Chief operations officer at acclaimed Toronto theatre company, successfully ushering the company through a period of rapid growth
- Developed new financial management practices resulting in a multi-year surplus and 50% increase to profits
- Created and onboarded new positions to meet the company’s growing needs, increasing staff by 50%
- Primary producer on multiple four-production seasons, executing and negotiating over 40 contracts per season
- Primary liaison between company departments, managing personnel, resolving disputes, bolstering morale and maintaining a productive and respectful workplace.
Associate Producer / Admin Assistant
Coal Mine Theatre
11.2019 - 03.2023
- Administrative, operational and customer service support
- Adeptly integrated expansive new ticketing software, learning all relevant systems skills and managing all ticketing operations
- Overhauled company filing system, greatly increasing efficiency of administrative operations
- Head of patron services, acting as company liaison to the public and ensuring an optimized customer experience
Co-Founder and Artistic Director
Withboy Theatre
01.2014 - 01.2019
Freelance Theatre/Film Producer
Self-employeed
01.2014 - 01.2019
Server
Lady Marmalade, Griffintown Cafe, Aquagrill
01.2008 - 01.2018
Treeplanter / Foreman
Brinkman Reforestation
01.2004 - 01.2008
Education
The Neighborhood Playhouse School of Theatre
New York City, NY05-2008
Bachelor of Arts - Political Science
Concordia University
Montreal, QC12-2005
DEC - Liberal Arts
John Abbot College
Montreal, QC05-2002
Skills
- Operations management - able to multitask and juggle multiple competing deadlines
- Leadership and team building - firm but affable approach to personnel management
- Financial acumen - excellent budget creation and management, comprehension of basic accounting and bookkeeping principles (Quickbooks proficient)
- Proficient in spreadsheet creation and management (Excel and Google Sheets)
- Company administration - highly organized with excellent communication skills
Timeline
General Manager
Coal Mine Theatre
03.2023 - Current
Associate Producer / Admin Assistant
Coal Mine Theatre
11.2019 - 03.2023
Co-Founder and Artistic Director
Withboy Theatre
01.2014 - 01.2019
Freelance Theatre/Film Producer
Self-employeed
01.2014 - 01.2019
Server
Lady Marmalade, Griffintown Cafe, Aquagrill
01.2008 - 01.2018
Treeplanter / Foreman
Brinkman Reforestation
01.2004 - 01.2008
The Neighborhood Playhouse School of Theatre
Bachelor of Arts - Political Science
Concordia University
DEC - Liberal Arts
John Abbot College
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