Christopher Gladue
San Diego
Summary
Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in all aspects of management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seafood Team Lead
Pacific Shellfish
09.2021 - Current
- Conducted regular inventory checks for accurate stock levels and timely replenishment of supplies.
- Addressed customer issues promptly to foster loyalty while upholding company reputation for excellent service.
- Evaluated employee performance regularly through feedback sessions which led to improved job satisfaction and overall team success.
- Improved customer satisfaction by providing excellent seafood product knowledge and recommendations.
- Ensured top-quality seafood products by closely monitoring freshness, quality, and expiration dates.
Restaurant Manager
Wrangler Family Barbeque
02.2019 - 09.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Tip Top Meats/Top Choice Fish
04.2014 - 06.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Food & Beverage - Attractions
WDC Disneyland
04.2014 - 03.2016
- Working with management and supervisors to oversee employees while working in a fast paced environment.
- Supported accounting functions by accurately tracking expenses and revenues related to food and beverage operations.
- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
- Streamlined workflow processes for increased efficiency, resulting in quicker service times.
- Collaborated with kitchen staff to ensure timely delivery of delicious and visually appealing dishes.
Education
Associate of Arts - Graphic Design
Palomar College
San Marcos, CA05.2012
Diploma -
El Camino High School
Oceanside, CA01.2010
Skills
- Sanitation Procedures
- Food Safety Compliance
- Merchandising Strategies
- Cost Control
- Food safety understanding
- Market Trends
- Waste Reduction
References
References are available upon request.
Certification
- ServSafe Manager Certification
- Seafood HACCP certification
- Forklift certification
Timeline
Seafood Team Lead
Pacific Shellfish
09.2021 - Current
Restaurant Manager
Wrangler Family Barbeque
02.2019 - 09.2021
Restaurant Manager
Tip Top Meats/Top Choice Fish
04.2014 - 06.2021
Food & Beverage - Attractions
WDC Disneyland
04.2014 - 03.2016
Associate of Arts - Graphic Design
Palomar College
Diploma -
El Camino High School
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