Dedicated professional with a proven track record in teamwork and quality work delivery. Skilled in operating various powered equipment and managing multiple construction projects. Proficient in preventive maintenance and upkeep, ensuring optimal performance. Committed to continuous learning and contributing to team success.
Ensured compliance with safety requirements and OSHA regulations to minimize hazards.
Operated forklifts and pallet jacks to transport items within the warehouse.
Met continuous demands in fast-paced environment by efficiently picking and moving loads to fulfill orders promptly.
Fulfilled orders accurately through pick lists, order management software, and RF scanners.
Adhered to warehouse management practices with hand-held scanners to accurately track inventory and streamline processes.
Conducted cycle counts and organized yard to enhance inventory management.
Maintained cleanliness in storage areas, display cases, and sales aisles to ensure safe and organized work environment.
Listing Manager
Phatboy Airbnb
, ON
01.2019 - 12.2023
Resolved guest complaints effectively and professionally, enhancing guest satisfaction and loyalty.
Analyzed guest feedback from surveys and reviews to identify improvement areas, driving service enhancements.
Collaborated with housekeeping and maintenance departments to address any issues promptly.
Prepared daily reports on occupancy rates, revenue figures, and other performance metrics.
Prepared budget recommendations and reports on actual expenses, supporting informed financial planning.
Ensured compliance with local regulations regarding health, safety, and sanitation measures.
Monitored inventory levels for amenities, linens, and supplies; ordered additional items.
Grew the listing portfolio to 11 properties over a two-year period.
Managed 200+ guest bookings while maintaining a 4.8-star average rating and Super-host status.
seasonal Fireworks vendor
Phatboy Fireworks
Barrie, Newmarket, Hamilton, Ontario
05.2007 - 07.2023
Hired, trained, and scheduled seasonal fireworks associates to ensure adequate staffing for peak weekend and holiday sales.
Coordinated daily store operations during peak sales periods, optimizing opening/closing processes and staffing coverage.
Managed inventory through ordering, receiving, storage, and stock rotation, ensuring availability and reducing shortages.
Ensured compliance with local regulations, safe handling procedures, and age/ID verification requirements.
Analyzed sales performance to adjust staffing, merchandising, and promotions for increased revenue.
Resolved customer issues promptly while maintaining a safe and respectful retail environment.
Oversaw end-of-season closeout processes, including reconciliations and shrink reduction planning.
Warehouse Manager
Phatboy Fireworks
Haldimand, ON
06.2020 - 12.2022
Oversee day-to-day warehouse operations including receiving, storage, organization, and order fulfillment for fireworks retail locations
Maintain strict safety and compliance standards for explosives/pyrotechnics handling, storage segregation, and access control
Directed shipping/dispatch schedules, ensuring timely and accurate order fulfillment to meet retail demand
Coordinated inventory management (cycle counts, audits, damage/shrink tracking) to maintain stock integrity and safety
Ensure correct labeling, packaging integrity, and documentation are kept for all lots and shipments
Managed equipment and warehouse readiness, including forklifts, pallets, racking, and housekeeping.
Trained and supervised warehouse staff on safe operating procedures and emergency response practices to enhance safety compliance
Overhauled inefficient inventory systems by deploying the Lightspeed SCM and POS platform, reducing wholesale errors by 99% and boosting retail transactions by 50%
Eliminated costly idle staff time by cross-training team members in kitting, inventory sorting, and facility maintenance during unpredictable import arrival windows.
Optimized supply chain efficiency for 60 locations, leveraging local market preferences and sales data to pre-prep customized orders and reduce loading delays.