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Associate Principal Engineer

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Strategic leader with a strong business acumen developed through experience in utilities, construction and manufacturing. Proven experience in management of large management/unionized teams, process development and optimization, team building and leadership, managing consultants and constructors, improving operating efficiencies, and effectively managing costs. Strong focus on both resiliency and recovery following major crises as well as a proven focus on safety culture and the incorporation of safety in all daily operations.

Results-driven and customer-focused professional with over 24 years of experience in the utility industry, including 10 years in supervisory and/or leadership roles. Proven ability to mentor, coach, and empower teams to exceed customer service expectations. Expertise in contact center operations, project management, and process optimization. Adept at analyzing key performance metrics to drive improvements and enhance customer satisfaction. Seeking to leverage my experience and leadership skills as the Supervisor, Customer Contact at Hydro Ottawa, contributing to exceptional customer experiences and fostering a collaborative team environment.

Functional Support Analyst with a strong background in application support and problem resolution. Enhanced operational efficiency by streamlining internal audits through precise data entry and verification. Successfully collaborated with cross-functional teams to implement effective solutions.

Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.


Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Highly organized and detail-oriented administrative professional with a strong background in office management, project coordination, and scheduling. Known for adaptability, initiative, and a collaborative spirit, with several years of entrepreneurial experience that fostered strong client and team relationships. Skilled in streamlining administrative operations and supporting cross-functional teams. Motivated, dependable, and committed to delivering high-quality results in fast-paced environments.

Detail-oriented, organized, and meticulous student of computer science. Independently works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Interested in algorithms, multithreading, and general functional concepts.

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level sales helper position. Ready to help the team achieve company goals.

Demonstrates strong analytical, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Seeking a challenging and rewarding position in a company that will utilize my education, training and experience.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

A dedicated and motivated professional known for being hardworking, loyal, and dependable. Thrives in busy environments and excels in roles involving public interaction, consistently delivering excellent customer service with a positive attitude. Recognised for using initiative to solve problems effectively and for building positive relationships through a strong sense of humour. Committed to quality and accuracy in every task, with a conscientious approach that ensures high standards are met.

Chris Fowler

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Meter Technologest

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Electronic Engineering Diploma - Electronics

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Meter Technologest

Electronic Engineering Diploma - Electronics

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