Chris Dumont
Yellowknife,NT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team position in a fast paced environment. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated partsperson professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Knowledgeable partsperson proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level partsperson position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Partsman
Bumper to Bumper
Yellowknife, NT
06.2010 - Current
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
- Monitored company inventory to keep stock levels and databases updated.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Service Manager
Canadian Tire
Yellowknife, NT
06.2008 - 06.2010
- Followed up with customers during and after installations to verify satisfaction.
- Guided techs on automotive repair, tool usage and equipment operation.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
Diploma - Environmental Science
Lakeland College
04.1998
Skills
- Multitasking Abilities
- Good Telephone Etiquette
- Teamwork and Collaboration
- Decision Making
- Attention to Detail
- Self-Motivated
- Building Customer Relationships and Loyalty
- Friendly and Helpful
- Shipping and receiving
- Warehouse Operations
- Ordering parts
- Vehicle operations knowledge
- Clean Driving Record
- Email Communication
Languages
English
Professional Working
Timeline
Partsman
Bumper to Bumper
06.2010 - Current
Service Manager
Canadian Tire
06.2008 - 06.2010
Diploma - Environmental Science
Lakeland College