Chris Dalziel
Stratford,PE
Summary
Accomplished leader with a proven track record at ProColor Collision Charlottetown, adept in strategic planning and crisis management. Enhanced operational excellence and employee relations, driving revenue growth and fostering a culture of accountability. Skilled in organizational leadership and project management, successfully implemented robust financial controls and innovative strategies, significantly improving productivity and customer satisfaction. Versatile business leader bringing over a decade of operational experience as accomplished Manager. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in Automotive Collision Repair Industry.
Overview
7
7
years of professional experience
Work History
President
Mallett's Radiator Services Ltd.
03.2022 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Reduced operational costs through strategic cost management initiatives.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
- Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
President
ProColor Collision Charlottetown
01.2017 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
- Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Oversaw business-wide changes to modernize procedures and organization.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Founded performance- and merit-based evaluation system to assess staff performance.
Education
BBA - Advanced Business Administration
University of Prince Edward Island
Charlottetown, PE04.2013
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Employee Relations
- Crisis Management
- Operations Management
- Staff Training
- Project Management
- Sales and Marketing
- Business Development
- Contract Negotiation
Accomplishments
- Served 9 years in the Canadian Armed Forces as Reserve Force Port Inspection Diver.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved issues surrounding Covid lockdowns which lead to certifications in specific OE Manufacturers such as Volkswagen Group of Canada to solidify another revenue stream.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
President
Mallett's Radiator Services Ltd.
03.2022 - Current
President
ProColor Collision Charlottetown
01.2017 - Current
BBA - Advanced Business Administration
University of Prince Edward Island
Similar Profiles
Suriya SinghSuriya Singh
Administrative Assistant at Imperial Radiator Services Ltd.Administrative Assistant at Imperial Radiator Services Ltd.
Calvin NazarCalvin Nazar
Shop Hand at West End Radiator/ Previously Saskatoon RadiatorShop Hand at West End Radiator/ Previously Saskatoon Radiator
Marlon ShelsteadMarlon Shelstead
MIG Welder at JB Radiator Specialties, IncorporatedMIG Welder at JB Radiator Specialties, Incorporated