Chris Chan
Huntington Beach
Summary
Accomplished General Manager with a focus on driving revenue growth through effective team building and operational excellence. Strong background in supplier relationship management and purchasing strategy development.
Overview
9
9
years of professional experience
Work History
General Manager
Harbour Surfboards
Seal Beach, CA
06.2021 - Current
- Streamlined operational workflows to enhance production efficiency and reduce lead time.
- Led cross-functional teams to implement strategic initiatives, driving revenue growth and market expansion by 20%.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget allocation and resource planning, ensuring financial objectives were met while supporting operational needs.
Buyer
Harbour Surfboards
Seal Beach, CA
01.2019 - Current
- Negotiated pricing and terms with suppliers to enhance cost-effectiveness increasing margin by 15%.
- Analyzed market trends to identify sourcing opportunities and optimize inventory levels.
- Developed and maintained strong relationships with vendors to ensure reliable supply chain operations.
- Coordinated product launches by collaborating with marketing and production teams for timely execution.
- Forecasted purchasing trends and improved merchandising strategies.
Product Developer
Harbour Surfboards
Seal Beach, CA
01.2019 - Current
- Oversaw production processes, ensuring adherence to quality standards and timelines.
- Developed innovative design concepts for diverse collaboration projects, enhancing brand identity and engagement.
- Conducted market research to inform design strategies that align with industry trends and consumer preferences.
- Directed graphic design projects from concept to completion, ensuring alignment with brand standards.
Marketing Intern
Eezy Supplies
Seal Beach, CA
09.2019 - 06.2020
- Conducted market research to identify customer needs and preferences.
- Assisted in the development of product positioning and messaging strategies.
- Created engaging content for digital marketing channels, enhancing brand awareness.
- Developed and executed marketing strategies to enhance product visibility and market share.
Sales Associate
Harbour Surfboards
Seal Beach, CA
03.2017 - 06.2019
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in product displays, promoting brand visibility and attracting customers.
- Managed inventory levels, ensuring stock availability and organization.
- Developed employee schedules to align with peak traffic times, improving customer service efficiency.
- Trained and mentored staff on inventory management and customer service techniques.
Education
Associate of Science - Biology
University of Arizona
Tucson, AZAssociate of Science - Biology
Golden West College
Huntington Beach, CAAssociate of Science - Fire Science
Rio Hondo College
Whittier, CASkills
- Leadership and team building
- Problem resolution
- Team player
- Operations management
- Supplier relationship management
- Forecasting
- Merchandising operations
- Procurement planning
- Purchasing strategy development
- Branding
- Graphic design
- Adobe creative suite
Timeline
General Manager
Harbour Surfboards
06.2021 - Current
Marketing Intern
Eezy Supplies
09.2019 - 06.2020
Buyer
Harbour Surfboards
01.2019 - Current
Product Developer
Harbour Surfboards
01.2019 - Current
Sales Associate
Harbour Surfboards
03.2017 - 06.2019
Associate of Science - Biology
University of Arizona
Associate of Science - Biology
Golden West College
Associate of Science - Fire Science
Rio Hondo College