Chris Campbell
Cambridge,NS
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Operations Team Lead
Onyx-Fire Protection
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
National Account Manager
Onyx-Fire Protection
2020.07 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Increased market penetration by growing brand awareness.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Quality Engineer
DMX
2019.10 - 2020.01
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Supported quality team members during corrective action updates.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Facilitated process improvements to successfully decrease errors.
Education
B. Eng - Chemical Engineering, Honours
Laurentian University
Greater Sudbury, ON09.2019
Skills
- Customer Relations
- Financial Administration
- Safety Oversight
- Staff Supervision
- Operations Management
Timeline
National Account Manager
Onyx-Fire Protection
2020.07 - Current
Quality Engineer
DMX
2019.10 - 2020.01
Operations Team Lead
Onyx-Fire Protection
B. Eng - Chemical Engineering, Honours
Laurentian University
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