Chris Burke
Stratford,Canada
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Associate Collections Specialist
OpenText
09.2017 - Current
- Worked alongside 3rd party collection agencies to reduce outstanding A/R
- Streamlined processes from account cancellation to final collection attempts
- Processed payments and applied to customer balances.
- Worked with SAP and SideTrade
- Researched accounts and completed due diligence to resolve collection problems.
- Negotiated to collect balance in full.
- Supported company revenue growth by recovering outstanding debt through diligent monitoring and timely action on delinquent accounts.
- Entered client details and notes into system for interdepartmental access and review.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Masters of Environmental Sustainability Management -
University of Waterloo
Waterloo, Ontario08.2016
Bachelors of Environmental Studies - Environment and Business Honours Co-op
University of Waterloo
Waterloo, Ontario04.2013
Skills
- Credit and collections
- Teamwork orientation
- Account review
- Proficiency in Excel
- Professionalism and ethics
- Data entry efficiency
- Decision-making
- Account reconciliation
Hobbies and Interests
Graduate Student Council Member - 09/01/14 - 09/01/15
References
Available upon request
Timeline
Associate Collections Specialist
OpenText
09.2017 - Current
Bachelors of Environmental Studies - Environment and Business Honours Co-op
University of Waterloo
Masters of Environmental Sustainability Management -
University of Waterloo
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