Christopher Budd
Kitchener
Summary
Dynamic team leader with a proven track record at Sunlife, excelling in coaching and mentoring to enhance team performance. Skilled in problem-solving and project oversight, I effectively motivated team members to exceed targets while ensuring attention to detail in evaluations. Committed to fostering collaboration and driving results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Team Leader
Sunlife
05.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Assistant Store Manager
Rogers Communications
04.2007 - 11.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted with a variety of technical issues both software and hardware related
- Audited cable and wireless contracts for compliance and fraud management
- Managed entire customer life cycle from acquisition to post sales to billing
Education
High School Diploma -
Elmira District Secondary School
Elmira, ONSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Project oversight
Accomplishments
- Collaborated with teams in development project such as:
- TD Training (Rebuilding Learning Module and Quiz)
- Alexandra Project
- Athena Revamp
- Turn Around Times for more accurate time frames
Languages
English
Professional Working
Timeline
Team Leader
Sunlife
05.2021 - Current
Assistant Store Manager
Rogers Communications
04.2007 - 11.2020
High School Diploma -
Elmira District Secondary School
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