Chris Brust
REDWOOD CITY
Summary
Sr. Technician at Metro Electric, adept in troubleshooting and system installations. Recognized for exceptional customer support and mentoring junior staff, enhancing team capabilities. Proven expertise in fiber optic safety and network troubleshooting, successfully reducing downtime and exceeding client expectations through effective project management and communication skills.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Sr. Technician
Metro Electric / Montgomery Technologies
06.2012 - Current
- Monitored and enforced safety measures to mitigate hazards.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Education
Certificate of Completion in Sound & Communication - IBEW/NECA Northern California JATC
JATC
06-2003
Skills
- Customer support
- Troubleshooting skills
- Electrical systems
- System installations
- Fiber optic safety
- OTDR operation
- Fusion splicing
- Fiber optic terminations
- Network troubleshooting
- Loss testing
- IP networking
- Structured cabling
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
Certification
- Workplace violence prevention and active shooter response, KPA LLC - July 2025- July 2026
- Fall protection awareness, KPA LLC - June 2025
- First Aid/ CPR, American Health Care Academy - January 2025- January 2027
- MEWP- Scissor Lift, CAEC California Aerial Equipment Certification - July 2023- July 2026
Timeline
Sr. Technician
Metro Electric / Montgomery Technologies
06.2012 - Current
Certificate of Completion in Sound & Communication - IBEW/NECA Northern California JATC
JATC
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