Chris Brtan
Burnaby,BC
Summary
Ambitious Outside Sales Representative with a solid background in the automotive field. I offer up to date knowledge of emerging automotive developments with a passion that continues to grow in this field. I'm both diligent and charismatic with colleagues and customers resulting in a successful sales history. I have a strong wealth of knowledge in almost all aspects that the auto industry has to offer which has helped me exponentially with my sales success.
While my passion and ambition continues to grow I'm currently looking to extend my expertise those in our industry. Sharing knowledge and assisting others not only strengthens the team but also fosters a collaborative and supportive work environment.
Overview
11
11
years of professional experience
Work History
Outside Sales Representative
Uni-Select
10.2019 - Current
- Working closely with sales staff and vendors to keep up with current market struggles and product news. Providing sales and product training for new sales staff to build trust with customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer trust and satisfaction levels through exceptional service and addressing concerns promptly.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased territory sales by building strong relationships with key clients and identifying new business and offering sales on specific items catered to the customer.
Auto Service Technician
Pemberton Auto Services
07.2017 - 05.2019
- Accurate vehicle diagnostics to ensure accurate service estimates.
- Constant up to date training on new service procedures and new manufacturer systems.
- Increased workshop productivity by effectively managing time and resources during auto service procedures.
- Collaborated with team members to complete complex repairs, resulting in improved vehicle performance.
- Maintained a clean and organized workspace, ensuring a safe environment for both technicians and customers.
Inside Sales Representative
Uni-Select
10.2015 - 06.2017
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Participated in industry events and trade shows to network with suppliers and coworkers to gain knowledge.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Delivery Driver
Uni-Select
08.2015 - 09.2015
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
Automotive Parts Salesperson
Canadian Tire
06.2013 - 08.2015
- Increased sales by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Managed department inventory by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Developed long-lasting relationships with retail customers through excellent communication skills and consistent follow-ups.
Education
Level 3 Auto Service Technician - Auto Service Technician Levels 1,2,3
Vancouver Community College
Vancouver, BCHigh School Diploma -
Byrne Creek Community Secondary School
Burnaby, BCSkills
- Dedicated team member with a proven ability to onboard and train new staff effectively
- Implementing and adhering to new and current company policies to staff and customers
- Relationship Building
- Sales Closing
- Competitor Research and Analysis
- Strategic Account Development
- Product Knowledge and Solutions
Languages
English
Croatian
Timeline
Outside Sales Representative
Uni-Select
10.2019 - Current
Auto Service Technician
Pemberton Auto Services
07.2017 - 05.2019
Inside Sales Representative
Uni-Select
10.2015 - 06.2017
Delivery Driver
Uni-Select
08.2015 - 09.2015
Automotive Parts Salesperson
Canadian Tire
06.2013 - 08.2015
Level 3 Auto Service Technician - Auto Service Technician Levels 1,2,3
Vancouver Community College
High School Diploma -
Byrne Creek Community Secondary School
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