Christiaan Breytenbach
Summary
Accomplished account management professional with strong communication skills, strategic planning abilities, and a proven track record as a team leader. Detail-oriented and goal-driven with over 15 years of industry experience. Adept at handling high-stress situations and deescalating conflicts. Possessing exceptional interpersonal skills, capable of resolving complex issues and motivating junior team members to excel. Passionate product manager focused on delivering value, leading cross-functional teams to develop and manage cutting-edge IT solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Manager
ScalePad
07.2024 - Current
- Act as primary Account Manager and Client Success Representative for ScalePad, reponsible for managing and growing client accounts through upselling, cross-selling, and promoting IT service offerings.
- Built and maintained strong client relationships by serving as the main point of contact for assigned managed service provider (MSP) accounts.
- Identified opportunities to expand account value and drive customer retention by positioning ScalePad as a strategic technology partner.
- Partnered with Sales, Product, and Customer Success teams to deliver integrated solutions and ensure high levels of customer satisfaction
- Managed a portfolio of accounts with attention to performance metrics, achieving consistent growth and high customer engagement scores.
- Worked with tools like Hubspot, Slack, Gainsight, GetAccept and Tableau
Business Development Manager
Com Pro Business Solutions
12.2022 - 05.2024
- Maintain and grow sales relationships with existing clients
- Identify and solicit potential clients
- Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms
- Provide input into product design where goods or services must be tailored to suit clients' needs
- Develop sales presentations, proposals, or other materials
- Estimate costs of installing and maintaining equipment or service
- Prepare and administer sales contracts and maintain customer records
- Consult with clients after sale to resolve problems and to provide ongoing support
- Troubleshoot technical problems related to equipment
- Develop and maintain technical product or service knowledge to explain features to clients and answer questions about goods or services
- Develop, implement, and report on marketing plans and sales strategies to achieve business goals
- Assess market conditions and competitors' activities
- Offer training in the operation and maintenance of equipment
Key Account Manager
Datacentrix
01.2021 - 03.2022
- Business development, partner development & strategizing
- Involving partners in vendor training and events
- Partner & Vendor liaison
- Drive product focus within each respective partner
- Forecasting
- Maintaining customer database
- Weekly client visits
- Liaising with product teams
- Managing customer satisfaction
- Procurement
- Managing internal team
- Managing deliveries
- Achieve monthly GP Target
Key Account Manager
Hyperdata Technologies
07.2018 - 12.2020
- Business development, partner development & strategizing
- Involving partners in vendor training and events
- Partner & Vendor liaison
- Drive product focus within each respective partner
- Forecasting
- Maintaining customer database
- Weekly client visits
- Liaising with product teams
- Managing customer satisfaction
- Procurement
- Managing internal team
- Managing deliveries
- Achieve monthly GP Target
Product Manager - HP Inc (SADC and Southern Africa)
Tarsus Technologies
04.2016 - 06.2018
- Forecast and order new stock
- Build CTO units on the workstation portfolio
- Liaise with the vendor on specifications, builds, pricing, queries, and funding
- Creating marketing incentives
- Implement sales strategies within the sales teams
- Work closely with the vendor on planning road maps, from creating new part numbers and ordering stock based on previous sellout of EOL SKU’s and analyzing market trends to forecast future sales
- Managing different HP product portfolios
- Liaising with SADC and Southern customers to manage customer relationship and expectation.
- Achieve team monthly GP Target
National Account Manager
Tarsus Technologies
03.2013 - 03.2016
- Business development, partner development & strategizing
- Involving partners in vendor training and events
- Partner & Vendor liaison
- Drive product focus within each respective partner
- Forecasting
- Maintaining customer database
- Weekly client visits
- Liaising with product teams
- Managing customer satisfaction
- Procurement
- Managing internal team
- Managing deliveries
- Achieve monthly GP Target
Account Manager - SMB
Tarsus Technologies
04.2011 - 02.2013
- SMB Business development
- Cold calling
- Maintaining customer base
- Focus on Regional specials & promotions
- Quoting
- Logistics management
- Procurement
- Customer and supplier liaison
- Stock Management
- Achieve monthly GP target
Education
High School Diploma -
Elsburg High School
06.2002
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer retention
- Client relationship building
- Pipeline management
- Strategic selling
- Data-driven decision making
Certification
- Rubrik Sales Associate, Rubrik, 2020
- Sales Management Foundations, LinkedIn, 2019
- Nutanix NCSR Level 3, Nutanix, 2019
- Key Account Management, LinkedIn, 2019
Languages
English
Native or Bilingual
Timeline
Account Manager
ScalePad
07.2024 - Current
Business Development Manager
Com Pro Business Solutions
12.2022 - 05.2024
Key Account Manager
Datacentrix
01.2021 - 03.2022
Key Account Manager
Hyperdata Technologies
07.2018 - 12.2020
Product Manager - HP Inc (SADC and Southern Africa)
Tarsus Technologies
04.2016 - 06.2018
National Account Manager
Tarsus Technologies
03.2013 - 03.2016
Account Manager - SMB
Tarsus Technologies
04.2011 - 02.2013
High School Diploma -
Elsburg High School
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