Chris Bempong
Toronto,Ontario
Summary
To acquire a challenging position where my problem-solving, creativity, education, and experience with customer service and analytics could excel and be utilized to enhance the engagement of clients the company provides.
I am highly qualified with nearly ten years of customer service, organizational, and time management skills. I have a proven track record of providing exceptional service, analyzing data, and working effectively in a team environment. With extensive knowledge and experience in the finance industry. I am confident in my abilities to excel in this field and contribute to any organization.
Overview
9
9
years of professional experience
Work History
Steward
Fairmont Royal York Hotel
01.2019 - Current
- Prepared clean cutlery and maintained the back of the hotel by serving our co-workers with food and supplies, cleaning up, mopping, and sanitizing the building
- We were also obliged to work behind the chefs.
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
Sales Associate
WINNERs/Homesense
11.2022 - 09.2023
- Performed quality customer service by engaging customers and embodying excellent customer service principles
- Promoted loyalty programs during customer interactions and serviced any returns, which the program made easier
- Maintained organizational cleanliness and recovery standards for the sales floor.
Sales Associate
KID’S footLocker
10.2019 - 02.2020
- Suggested quality footwear to parents based on their tastes and what would suit their children
- Explained and conducted sales for dry-fit clothing that parents can buy to make their children excel at the sport they play
- Organized clothing shelves and unique sneakers by holding customer service principles to the standard.
Crew Member
MCDONALD’S
10.2015 - 06.2018
- Experienced with hospitality and making sure customers were satisfied during their visits
- Developed great relationship-building tactics by showing empathy to customers and assuring their satisfaction afterward
- Also worked well with my team under pressure on busy days and short staffing.
Recreation Leader
Boys & Girls Club of Weston Mt. Dennis
06.2016 - 09.2016
- Maximized participants learning potential and ensured that the program’s objectives were met in the following areas: leadership, skill development, cultural discovery, environment, and healthy lifestyle
- Developed, promoted, delivered, and evaluated age-appropriate events, activities, and field trips for youth and children
- Established relationships and worked with relevant organizations and parents to ensure all program participants clearly understood the program's direction.
Education
Canadian Securities Course -
George Brown College
true12-2024
Business Accounting - Diploma -
George Brown College
true06-2024
Business Finance - Advanced Diploma -
George Brown College
01.2021
Skills
- Data Analytics
- Technical Analysis
- Fundamental Analysis
- Microsoft Excel For Accounting
- Customer Assistance
Courses Completed
- Financial Planning
- Accounting Fundamentals
- Management Accounting
- Bank Management
- Financial Technologies
- Taxation
Awards
- Community Leadership Award
- Youth of the Year Award
- Unification Bursary Award
References
Upon Request
Timeline
Sales Associate
WINNERs/Homesense
11.2022 - 09.2023
Sales Associate
KID’S footLocker
10.2019 - 02.2020
Steward
Fairmont Royal York Hotel
01.2019 - Current
Recreation Leader
Boys & Girls Club of Weston Mt. Dennis
06.2016 - 09.2016
Crew Member
MCDONALD’S
10.2015 - 06.2018
Canadian Securities Course -
George Brown College
Business Accounting - Diploma -
George Brown College
Business Finance - Advanced Diploma -
George Brown College