Summary
Overview
Work History
Education
Skills
Courses Completed
Awards
References
Timeline
Generic

Chris Bempong

Toronto,Ontario

Summary

To acquire a challenging position where my problem-solving, creativity, education, and experience with customer service and analytics could excel and be utilized to enhance the engagement of clients the company provides.

I am highly qualified with nearly ten years of customer service, organizational, and time management skills. I have a proven track record of providing exceptional service, analyzing data, and working effectively in a team environment. With extensive knowledge and experience in the finance industry. I am confident in my abilities to excel in this field and contribute to any organization.

Overview

9
9
years of professional experience

Work History

Steward

Fairmont Royal York Hotel
01.2019 - Current
  • Prepared clean cutlery and maintained the back of the hotel by serving our co-workers with food and supplies, cleaning up, mopping, and sanitizing the building
  • We were also obliged to work behind the chefs.
  • Ensured adherence to all sanitation policies and procedures for the kitchen area.

Sales Associate

WINNERs/Homesense
11.2022 - 09.2023
  • Performed quality customer service by engaging customers and embodying excellent customer service principles
  • Promoted loyalty programs during customer interactions and serviced any returns, which the program made easier
  • Maintained organizational cleanliness and recovery standards for the sales floor.

Sales Associate

KID’S footLocker
10.2019 - 02.2020
  • Suggested quality footwear to parents based on their tastes and what would suit their children
  • Explained and conducted sales for dry-fit clothing that parents can buy to make their children excel at the sport they play
  • Organized clothing shelves and unique sneakers by holding customer service principles to the standard.

Crew Member

MCDONALD’S
10.2015 - 06.2018
  • Experienced with hospitality and making sure customers were satisfied during their visits
  • Developed great relationship-building tactics by showing empathy to customers and assuring their satisfaction afterward
  • Also worked well with my team under pressure on busy days and short staffing.

Recreation Leader

Boys & Girls Club of Weston Mt. Dennis
06.2016 - 09.2016
  • Maximized participants learning potential and ensured that the program’s objectives were met in the following areas: leadership, skill development, cultural discovery, environment, and healthy lifestyle
  • Developed, promoted, delivered, and evaluated age-appropriate events, activities, and field trips for youth and children
  • Established relationships and worked with relevant organizations and parents to ensure all program participants clearly understood the program's direction.

Education

Canadian Securities Course -

George Brown College
true
12-2024

Business Accounting - Diploma -

George Brown College
true
06-2024

Business Finance - Advanced Diploma -

George Brown College
01.2021

Skills

  • Data Analytics
  • Technical Analysis
  • Fundamental Analysis
  • Microsoft Excel For Accounting
  • Customer Assistance

Courses Completed

  • Financial Planning
  • Accounting Fundamentals
  • Management Accounting
  • Bank Management
  • Financial Technologies
  • Taxation

Awards

  • Community Leadership Award
  • Youth of the Year Award
  • Unification Bursary Award

References

Upon Request

Timeline

Sales Associate

WINNERs/Homesense
11.2022 - 09.2023

Sales Associate

KID’S footLocker
10.2019 - 02.2020

Steward

Fairmont Royal York Hotel
01.2019 - Current

Recreation Leader

Boys & Girls Club of Weston Mt. Dennis
06.2016 - 09.2016

Crew Member

MCDONALD’S
10.2015 - 06.2018

Canadian Securities Course -

George Brown College

Business Accounting - Diploma -

George Brown College

Business Finance - Advanced Diploma -

George Brown College

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